Tara Rivera
Bosque Farms,NM
Summary
Motivated professional with extensive experience in customer service and many administrative tasks such as creating invoices, bill pay, customer data entry, employee data entry, and office management. Skilled in implementing digital systems and training staff, leading to improved operational efficiency and a collaborative work environment.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
M&J Sign Co.
Albuquerque, NM
12.2001 - Current
- Implemented filing systems and maintained accurate records for improved information retrieval.
- Trained new staff on office procedures, contributing to a knowledgeable workforce.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Paid bills, created invoices, and interacted with customers regarding payment status on outstanding invoicing
Childcare Provider
Southwest Child Care
Albuquerque NM 87110
06.1998 - 12.2000
- Designed and implemented age-appropriate educational activities for diverse groups of children.
- Supervised daily routines, ensuring safety and engagement during playtime and meals.
- Developed positive relationships with children, fostering emotional development and social skills.
- Communicated effectively with parents about children's progress and behavior in a caring manner.
- Trained new staff on best childcare practices, enhancing team performance and service quality.
- Evaluated children's needs, adapting care strategies to support individual growth and learning goals.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
- Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
- Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
- Promoted physical fitness by incorporating active play into daily schedules, encouraging healthy habits from an early age.
- Resolved conflicts among children, teaching them effective problem-solving and negotiation skills.
- Read stories, sang songs and facilitated creative play.
- Implemented daily routines and activities to stimulate and engage children.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Provided support and guidance to children in conflict resolution.
- Logged information regarding naps, feedings, and any medications administered.
Education
High School Diploma -
Sandia High School
Albuquerque NMAssociate of Applied Science - Administrative Assistant
Central New Mexico Community College
Albuquerque, NM05-2002
Skills
- Customer service
- Data entry
- Computer skills
- Administrative support
- Office administration
- Microsoft Word
- File organization
- Microsoft outlook
- Filing
- Office management
- Database entry
- Recordkeeping
- Verbal communication
- Professional and mature
- Invoice processing
- Mail handling
- Multi-line phone systems
- Tech-Savvy
- Bookkeeping
- Employee timesheet processing
- Payroll and budgeting
Timeline
Administrative Assistant
M&J Sign Co.
12.2001 - Current
Childcare Provider
Southwest Child Care
06.1998 - 12.2000
High School Diploma -
Sandia High School
Associate of Applied Science - Administrative Assistant
Central New Mexico Community College