Tara Rodgers
New Market,MD
Summary
Results oriented business professional with over 13 years of sales and service experience. Passionate team builder who thrives on challenges and generating energy and commitment to exceed goals.
Overview
22
22
years of professional experience
Work History
Sales Support Specialist
TWH Solutions, LLC
12.2017 - Current
- Manages customer orders, responds to inquiries and resolves issues.
- Cultivates and maintains business relationships by professionally handling partner and customer needs.
- Assists with product pricing, generation of submittals and order placement.
- Responsible for all spare parts inquiries and order placement.
- Maintains accurate and efficient records.
VP, Bank Manager II
Bank Of America
01.2006 - 12.2008
- Managed a team of 11 associates. Responsible for achieving sales, service and operational objectives for a medium volume, highly affluent banking center.
- Actively recruited associates, conducted interviews and prepared hiring and training packages.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Assessed employee performance and developed improvement plans.
- Increased service score from 81% to 96% within the first year. Held the # 1 ranking in the region.
- Recognized as a Nationwide Top 25 Leader for consistent sales and service achievement.
AVP, Assistant Bank Manager
Bank Of America
01.2004 - 01.2006
- Managed a team of 10 associates. Responsible for achieving sales, service and operational objectives for a medium volume, highly affluent banking center.
- Promoted and led performance enhancement culture by actively coaching and mentoring direct reports.
- Assisted with complex transactions using overrides and functions requiring additional authorization levels.
- Helped VP add value and growth to annual sales volume.
- Collaborated with bank manager and teller supervisor on scheduling, hiring decisions and monthly audits.
- Scored 9/10 on yearly audit for both 2004 and 2005. Ranked # 1 in the market.
- Awarded multiple Spirit Medallions for being ranked as a top performer in customer service.
- Doubled sales results for 2005 vs prior year.
- Partnered with market management and national training team to become the certified C2S Market Coach. Developed and delivered training to 38 leadership teams nationwide.
AVP, Assistant Bank Manager
Bank Of Oklahoma
01.2002 - 01.2004
- Managed a team of 5 associates.
- Responsible for overseeing sales, service and operational functions.
- Successfully completed Management Development Program.
- Scored 10/10 on both yearly audits for 2003 and 2004. Ranked #1 in region.
- Consistently high producer. Achieved 138% of personal sales target for year end 2003 and 141% for year end 2004.
- Improved banking center ranking from #24 to #9 out of the entire consumer banking division for 2004 year end.
Education
BBA - Marketing & International Business Developement
Northeastern State University
Tahlequah, OK12.2021
Skills
- Account/Client Management
- Audit/Operations Management
- Record Keeping/Organization
- Customer Retention
- Banking Regulations
- Project Management
- Team Development & Training
- New Product/Program Roll Out
- Excellent Written and Verbal Communication
- Sales Support
- Strong Communication and Interpersonal Skills
Volunteer
2017- Present: Treasurer
Aspen North Community
2015-2017: Council Delegate
Broken Arrow Public Schools
2014-2016: Communications Chair
Wolf Creek Elementary
2013-2015: Preschool Teacher
AsburyPreschool
Timeline
Sales Support Specialist
TWH Solutions, LLC
12.2017 - Current
VP, Bank Manager II
Bank Of America
01.2006 - 12.2008
AVP, Assistant Bank Manager
Bank Of America
01.2004 - 01.2006
AVP, Assistant Bank Manager
Bank Of Oklahoma
01.2002 - 01.2004
BBA - Marketing & International Business Developement
Northeastern State University
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