Tara Schumann
Fate
Summary
I am a hard worker with a background in hospitality industry. Skilled in managing high-volume environments and delivering excellent customer service. I am flexible and excel under pressure. Im a customer-focused candidate eager to put excellent communication and interpersonal skills into practice. I am easily trainable and committed to creating warm and inviting atmosphere. I am determined and offer strong sales and merchandising skills, adaptable and familiar with changing customer needs, retail trends and new technologies, and excellent in communication and bringing excitement to create enjoyable experience for everyone.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Culpepper Cattle Co.
04.2024 - Current
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Answered customer questions about hours, seating, and menu information.
- Checked in with servers to confirm preparedness before seating customers.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Restaurant Hostess
Alumni Sports Bar and Grill
03.2023 - 10.2023
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Education
Radiology
Dallas College
Richland, TXHS Diploma -
Royse City High School
Royse City, TX05.2024
Skills
- Conflict Resolution
- Handling Complaints
- Cash Handling
- Greeting guests
- Scheduling
- Payment Processing
- Sales and Marketing
- Customer Service
- Active Learning
- Coordinating tasks
- Supply Restocking
- Collaborative Teamwork
- Hospitality and Professionalism
- Heavy lifting
Education
I am a high school graduate, and currently enrolled in college. I am studying radiology.
Timeline
Restaurant Hostess
Culpepper Cattle Co.
04.2024 - Current
Restaurant Hostess
Alumni Sports Bar and Grill
03.2023 - 10.2023
Radiology
Dallas College
HS Diploma -
Royse City High School
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