Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Scott

Tampa

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Back of House: Housekeeping

Dillards Department Store
Wesley Chapel, FL
02.2024 - Current

Housekeeping duties including sweeping mopping, cleaning bathrooms, trash disposal, cleaning doors and mirrors. Making sure is updated to proper cleaning procedures before store opens. Unloading freight truck/ processing merchandise. Helping employees with any necessary equipment and supplies. Helping customers out with their purchases.

Back of the House

Macys Department Store
Wesley Chapel, FL
10.2021 - Current
  • Followed operational procedures and enforced product standards, quality and consistency.
  • Organized stockroom for quick and safety-centered workflow and prepared for Timeframe company inspections.
  • Supported smooth front end activities through steady product flow and accurate pricing.
  • Accepted merchandise and entered appropriate coding into company tracking system.
  • Re-ticketed marked down items, maintained damaged item log and oversaw Timeframe spot checks for quality consistency.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Gas Station Clerk

Circle K
Tampa, FL
06.2018 - 09.2021
  • Facilitated sales of services and goods.
  • Maintained clean and orderly work station.
  • Maintained inventory of all saleable items.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
  • Finalized sales and collected payments by totaling order and accepting tender from customer.
  • Assisted in maintaining back room operations by unloading deliveries.
  • Delivered exemplary customer service and warmly greeted guests.
  • Built trustful relationships with customers to encourage return visits.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Performed cash, card and check transactions to complete customer purchases.
  • Set up new sales displays each Timeframe.

Receptionist

Animal Coalition Of Tampa
Tampa, FL
08.2020 - 03.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone or postal mail.
  • Scheduled and confirmed appointments and meetings for senior management team.

Sales Associate

Dollar General
Tampa, FL
01.2016 - 10.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Store Manager

Dollar General
Portsmouth, VA
08.2010 - 12.2015
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Developed new store location from ground up by hiring and training efficient team.
  • Analyzed and interpreted store trends to facilitate planning.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Sales Associate

Marshalls
Newburgh, NY
02.2007 - 07.2009
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.

Sales Associate

Big Lots
Newburgh, NY
03.2005 - 08.2007
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

Diploma -

Wallkill Senior High School
Wallkill, NY
06.2005

Skills

  • House Showings
  • Sanitizing Protocols
  • Sandwich Preparation
  • Food Safety and Sanitation
  • Policy Preparation
  • Cooking Procedures
  • Waste Reduction
  • Guest Relations
  • Cost Efficiency
  • Disciplinary Action
  • Natural Leadership
  • Cash Control
  • Performance Strategies
  • Customer Experience
  • Project Requirements
  • Employee Performance Evaluations
  • Operational Procedures
  • Employee Scheduling
  • Staff Training
  • Teamwork and Collaboration
  • Staffing and Sales Reporting
  • POS Terminal Operation
  • Delegating Assignments and Tasks
  • Front of House Management
  • Calm and Pleasant Demeanor
  • Counting Money
  • Managing Deliveries
  • Menu Pricing and Writing
  • Schedule Crew Members

Timeline

Back of House: Housekeeping

Dillards Department Store
02.2024 - Current

Back of the House

Macys Department Store
10.2021 - Current

Receptionist

Animal Coalition Of Tampa
08.2020 - 03.2021

Gas Station Clerk

Circle K
06.2018 - 09.2021

Sales Associate

Dollar General
01.2016 - 10.2018

Store Manager

Dollar General
08.2010 - 12.2015

Sales Associate

Marshalls
02.2007 - 07.2009

Sales Associate

Big Lots
03.2005 - 08.2007

Diploma -

Wallkill Senior High School