Tara Sincleair
Billings,MT
Summary
Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Experienced with cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.
Overview
18
18
years of professional experience
Work History
Teller
Wells Fargo, NA
10.2022 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Educated customers on use of banking website and mobile apps.
Scheduler
SCL Health Cancer Centers of Montana
04.2018 - 10.2022
- Work as a scheduler and for six doctors of oncology/hematology and radiation oncology
- Interact with patients to set up their next appointment in addition to lab work, CT scans, PET scans, MRIs, DEXA scans, Mammograms and any outside referrals for various procedures or doctors
- Verify insurance and retrieve authorizations
- Maintain phone calls, work ques, templates and emails from internal and external sources
- Present a bubbly, positive attitude for patients going through chemotherapy and radiation therapy
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Stay Home Mom
05.2011 - 04.2018
Surgery Scheduling Coordinator
Great Falls Clinic
11.2010 - 05.2011
- Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment
- Reviewed medical histories and current information to provide accurate information to surgeon
- Organized patient files and streamlined operations to improve efficiency.
Scheduler
Great Falls Clinic
10.2007 - 02.2008
- Reviewed new patient paperwork before scheduling appointments
- Confirmed patient appointments day before scheduled
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Acted as first point of contact and set appointments for prospective clients
- Handled complaints and questions, and re-directed calls to other team members as appropriate
- Established and maintained client rapport by utilizing quality customer service.
Biomedical Equipment Technician
UHS/Intellamed, INC
08.2006 - 06.2007
- Worked in and around the Houston area, as a biomed, Monday through Friday doing monthly scheduled PMs, corrective maintenance and service calls for various surgi-centers, clinics, NASA, hospitals and doctors’ offices
- Performed preventive maintenance on monthly basis for medical equipment
- Maintained safe work environment and adhered to privacy regulations
- Documented information regarding installations, repairs and inventory checks
- Inspected, tested and calibrated medical equipment before installing
- Diagnosed cause of problems and completed repairs
- Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
Education
Associate of Applied Science - Biomedical Engineering Technologies
Texas State Technical College - Waco
Waco, TXWestfield High School -
Houston, TX01.1989
Skills
- Computer proficient
- Strong Work Ethic
- Professionalism and Courtesy
- Friendly
- Patience and Empathy
- Listening and Comprehension
- Rapid 10-key data entry
- Excellent time management skills
- Problem solving
- Customer service
- Organization
- Exceptional customer service
Timeline
Teller
Wells Fargo, NA
10.2022 - Current
Scheduler
SCL Health Cancer Centers of Montana
04.2018 - 10.2022
Stay Home Mom
05.2011 - 04.2018
Surgery Scheduling Coordinator
Great Falls Clinic
11.2010 - 05.2011
Scheduler
Great Falls Clinic
10.2007 - 02.2008
Biomedical Equipment Technician
UHS/Intellamed, INC
08.2006 - 06.2007
Westfield High School -
Associate of Applied Science - Biomedical Engineering Technologies
Texas State Technical College - Waco
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