Yesenia Rico
Cleburne,TX
Summary
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.
Overview
12
12
years of professional experience
Work History
Teller
Pinnacle Bank
11.2013 - Current
- Provided quality service and developed long term customer relationships
- Answered customers questions and addressed problems and complaints in person and via phone
- Maintained high standards of customer service during high volume fast paced operations
- Processed an average of 120 transactions each day in a timely manner
- Handled cash transactions, withdrawals, cashing checks, loan payments.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Carhop
Sonic Drive In
09.2011 - 09.2013
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Demonstrated integrity and honesty while interacting with guests, team members and managers
- Maintained high standards of customer service during high-volume, fast-paced operations
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Handled cash transactions accurately, ensuring proper change was given to customers.
Education
High school diploma - Accounting I
Cleburne High School
Cleburne, TX05.2013
Skills
- Bilingual-Spanish
- Professional and strong work ethic
- Flexible
- Computer proficient
- Microsoft office proficiency
- Strong communications skills
- Cash Handling
- Financial Advising
- Exceptional Customer Service
- Multitasking Capabilities
Timeline
Teller
Pinnacle Bank
11.2013 - Current
Carhop
Sonic Drive In
09.2011 - 09.2013
High school diploma - Accounting I
Cleburne High School
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