Tara Smith
Clearwater,FL
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
16
16
years of professional experience
Work History
Residential House Cleaner
Self-employed
01.2021 - 08.2023
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
Shift Manager
McDonald's
12.2015 - 08.2016
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Salesperson
Midwest Magazines Co
04.2013 - 10.2014
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Waitress
Charlie & Millie's Pizza
02.2011 - 10.2012
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cashier
Panera Bread
03.2007 - 09.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Osceola High School
Seminole, FL06.2009
Skills
- Deep cleaning expertise
- Floor cleaning techniques
- Reliability and punctuality
- Eco-friendly Cleaning Practices
- Customer Engagement
- Customer Relationship Building
- Cash Handling
- Employee Training
- Customer service focus
- Work Ethic and Integrity
- Patience and Empathy
Accomplishments
- Cleaned an average of 4-5 homes per day.
- Supervised team of 12 staff members.
Timeline
Residential House Cleaner
Self-employed
01.2021 - 08.2023
Shift Manager
McDonald's
12.2015 - 08.2016
Salesperson
Midwest Magazines Co
04.2013 - 10.2014
Waitress
Charlie & Millie's Pizza
02.2011 - 10.2012
Cashier
Panera Bread
03.2007 - 09.2008
High School Diploma -
Osceola High School