Hi, I’m
Tara Smith
Medical Assisting/Customer Service
Salisbury,North Carolina
Summary
To secure a position that will provide an opportunity to use my healthcare, technical, and customer service skills.
SUMMARY OF QUALIFICATIONS Medical Terminology Medical Office Procedures and Coding, CPT, ICD-9 Anatomy and Physiology Document Processing Transcription Phlebotomy Pharmacology Lab and Clinical Procedures Medical Law and Ethics Business Communications
Overview
20
years of professional experience
Work History
Immunotek Bio Centers
Donor Center Technician II
03.2022 - 03.2025
Job overview
- Conducted wide range of laboratory tests and recorded results.
- Operated wide range of laboratory equipment and instruments to complete analysis.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Helped management optimize laboratory processes for maximum efficiency and performance.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Documented and verified patient information using laboratory information system.
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
Home Instead Senior Home Care
Caregiver
09.2010 - 10.2013
Job overview
- Provided companionship to various clients
- Assisted with bathing, dressing, preparing meals, incontinence, and mobility
- Cleaned common care area, light housekeeping, and home help
Department of Social Services
Volunteer
05.2010 - 09.2010
Job overview
- Filed various documents as a file clerk
- Helped to maintain and distribute mail
- Copied documents and made sure applications and paperwork was in stock
Advanced Dermatology Center
Medical Assisting Clinical Externship
11.2004 - 12.2004
Job overview
- Cleaned and properly sterilized instruments using an autoclave
- Obtained pre-examination information such as, chief complaint, signs and symptoms, and vital signs after reviewing medical charts and prepared patient for the physician
- Prepared examination room with equipment and instruments needed for examinations and procedures the physician performed
- Assisted physician with examination
- Obtained specimens and prepared documents for processing them to an outside laboratory
- Instructed patients on medications and aftercare for procedures performed
Dr. Gibbs DDS
Medical Assisting Office Externship
10.2004 - 11.2004
Job overview
- Answered phones and schedules appointments
- Checked patients in/out
- Updated and changed information in medical records
- Obtained medical records for the Dental Assistants and Hygienist
- Checked daily log sheets of patients and appointments
- Properly entered insurance information into database and helped Office Manager with billing and insurance claims
Education
Brookstone College of BusinessCharlotte, North Carolina
Diploma from Medical Assisting and Office Technology
12.2004
University Overview
Diploma awarded December 2004
Skills
- Medication coordination
- Compassionate client care
- Documentation
- Medical record-keeping
- Client transportation
- Basic housekeeping
- Personal hygiene assistance
- Meal preparation
- Time management
- Daily living activities assistance
- Safety awareness
- Dependable and responsible
- Patient companionship
- Verbal and written communication skills
- Medication and appointment reminders
- Multitasking and organization
- Medical records management
Accomplishments
I was awarded employee of the month in my last position two times within my 3 years of employment. I also obtained the training status for my position as a technician.
Awards
- Honor Graduate
- Presidents List
- National Honor Society
Timeline
Donor Center Technician II
Immunotek Bio Centers
03.2022 - 03.2025
Caregiver
Home Instead Senior Home Care
09.2010 - 10.2013
Volunteer
Department of Social Services
05.2010 - 09.2010
Medical Assisting Clinical Externship
Advanced Dermatology Center
11.2004 - 12.2004
Medical Assisting Office Externship
Dr. Gibbs DDS
10.2004 - 11.2004
Brookstone College of Business
Diploma from Medical Assisting and Office Technology
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