Bringing 16 years of Supervisory experience with dedication, reliable,flexibility, and self motivated ,focused on maintaining smooth and efficient operation.
Proficient in Customer service, team building, cost- control
strategies and work delegation.
●Supervising seven supervisors and managing their team of over 50 staff members, including contract workers, across two locations: The Hall of Administration and the Hall of Records.
● Collaborated with contract workers to complete cleaning projects efficiently and within deadlines.
● Inspired and empowered supervisors and staff to prioritize excellent customer service, in accordance with departmental standards, and to achieve optimal goals.
● Submitted and approved contract inspections for Civic Center.
● Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
● Provided exceptional customer service to building occupants by addressing their questions or concerns in a professional and
courteous manner.
● Conduct performance evaluation
● Conduct routine inspections to identify maintenance needs and reported issues promptly.
● Supervised 60+ employees
● Facilitation classes in preparation to pass state inspections( Joint commission , Occupational Safety and Health Administration) including conduction joint commission inspections of the hospital and corrected errors
when needed.
● Collaborated with contractors on services provided to hospital.
● Utilized county vehicles to transfer supplies between facilities.
● Facilitated training classes on safety, chemicals, and cleaning.