Summary
Overview
Work History
Education
Skills
Timeline
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Tara Sund-Menard

South Saint Paul,MN

Summary

Dynamic professional with a strong background in customer service and cleaning, demonstrated through self-employment as a Residential House Cleaner. Proven attention to detail and effective time management skills led to consistently high client satisfaction. Experienced Recovery Specialist at Tapestry, adept at record keeping and crisis intervention, fostering patient engagement in their recovery journey.

Overview

30
30
years of professional experience

Work History

Residential House Cleaner

Self Employed Web
South St. Paul, MN
06.2000 - Current
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Identified needs of customers promptly and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Recovery Specialist

Tapestry
St. Paul, MN
08.2022 - 03.2025
  • Supported patients through difficult times such as withdrawal symptoms or cravings associated with their addiction disorder.
  • Maintained accurate records of client interactions, including assessment data, progress notes, discharge summaries.
  • Transported clients from one location to another when necessary for medical appointments or other activities related to their recovery process.
  • Maintained accurate and detailed records of patient care, condition, progress, and concerns.
  • Collaborated with other healthcare professionals to develop comprehensive treatment plans for each patient's individual needs.
  • Encouraged clients to participate in recreational activities that promote sobriety and physical health.
  • Participated in weekly team meetings to discuss client cases and review treatment plans.
  • Provided direct patient care in a residential treatment facility for individuals with substance abuse issues.
  • Provided crisis intervention services when needed to prevent potential harm or danger due to substance use issues.

Server

Grandview Grill
St. Paul , MN
01.1995 - 01.2010
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Prepared checks, itemizing total meal costs and taxes.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Server

Highland Grill
St. Paul, MN
01.1997 - 01.1999
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Presented menus and answered questions regarding items.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Took orders from customers accurately and in a timely manner.

Education

Cosmetology - Cosmetology

Aveda Institute
Minneapolis, MN
04-1995

Skills

  • Customer service-focused
  • Cleaning and organizing
  • Attention to detail
  • Time management
  • Record keeping
  • Inventory management
  • Problem solving
  • Substance abuse knowledge
  • Client assessment
  • Heartsaver first aid CPR AED
  • Active listening
  • Teamwork and collaboration

Timeline

Recovery Specialist

Tapestry
08.2022 - 03.2025

Residential House Cleaner

Self Employed Web
06.2000 - Current

Server

Highland Grill
01.1997 - 01.1999

Server

Grandview Grill
01.1995 - 01.2010

Cosmetology - Cosmetology

Aveda Institute

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Tara Sund-Menard