Tara Turner
Krotz Springs,LA
Summary
Customer service professional offering years of diversified experience. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Able to focus on projects and meet or exceed deadlines. Strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity.
Overview
24
24
years of professional experience
Work History
Secretary
First Baptist Church of Krotz Springs
01.2016 - 08.2019
- Duties included answering phones, filing, placing orders for materials and supplies
Secretary
Bordelon Law Firm, APC
06.2008 - 09.2010
- Duties included answering phones, scheduling appointments, filing documents in office and at courthouse, dictating audio files, inputting client information into database
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
Receptionist
Ortego Chiropractic Clinic
12.2007 - 04.2008
- Duties included answering phones, making and rescheduling appointments, filing, inputting patient information and billing codes into a database, greeting patients and taking payments
Patient Care Technician
DCI of Opelousas (Miller Dialysis)
01.2007 - 11.2007
- Duties included receiving patients into treatment area, weighing patients, and taking temperature and blood pressure pre and post dialysis
- Document on the dialysis flow sheets the vital signs of patients, and obtain blood samples
- I also recorded the patient information into the database
Customer Service Representative
Cingular Wireless
04.2004 - 04.2006
- Call center position which involved answering inbound calls from customers with questions about their bills, requests for changes in service and various other routine customer service inquiries
- Duties included selling features and services, assisting customers with using and troubleshooting their devices, and ensuring their satisfaction with Cingular service
Cashier
Morrow's Exxon
01.2003 - 01.2004
- Duties included assisting customers, operating a cash register, gas pump operations, stocking shelves and maintaining a safe and clean shopping environment
Secretary
Krotz Springs Volunteer Fire Department
01.2002 - 01.2004
- Duties included typing, maintaining volunteer files, recorded minutes for meetings, and coordinated community events
Bank Teller
American Bank and Trust Company
01.1996 - 01.2001
- Duties included accepting deposits, cashing checks, preparing money orders, opening new accounts and assisting customers with routine banking and service-related inquiries
- The job also required filing and account records maintenance
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, and services charges.
- Answered telephone inquiries on checking and savings accounts.
Education
H.S. Diploma -
Port Barre High School
Port Barre, LA01.1994
Skills
- Microsoft Excel
- Microsoft Word
- Appointment Scheduling
- Customer Service
Volunteer Experience
20002 - 2004, Secretary, Krotz Springs Volunteer Fire Department, Krotz Springs, LA, Typing, Maintaining volunteer files, Recording minutes for meetings, Coordinating community events
Timeline
Secretary
First Baptist Church of Krotz Springs
01.2016 - 08.2019
Secretary
Bordelon Law Firm, APC
06.2008 - 09.2010
Receptionist
Ortego Chiropractic Clinic
12.2007 - 04.2008
Patient Care Technician
DCI of Opelousas (Miller Dialysis)
01.2007 - 11.2007
Customer Service Representative
Cingular Wireless
04.2004 - 04.2006
Cashier
Morrow's Exxon
01.2003 - 01.2004
Secretary
Krotz Springs Volunteer Fire Department
01.2002 - 01.2004
Bank Teller
American Bank and Trust Company
01.1996 - 01.2001
H.S. Diploma -
Port Barre High School
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