Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Williams

Miami,FL

Summary

Experience Customer Service with over 7 years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

6
6
years of professional experience

Work History

Elite Services

Marriott International, Inc.
Miami , FL
12.2019 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Navigated multiple computer systems expertly to handle customers' sales and service needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Surpassed corporate goals by reaching customer satisfaction ratings in certain timeframe.

Customer Service Associate

Home Depot
Miami, Florida
08.2016 - 12.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

Education

Associate -

Miami Dade College
Miami, FL
05.2016

Skills

  • Customer Service
  • Attention to Detail
  • Hotel Reservations

Timeline

Elite Services

Marriott International, Inc.
12.2019 - Current

Customer Service Associate

Home Depot
08.2016 - 12.2019

Associate -

Miami Dade College

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Tara Williams