Tara Zajac
Roseville,Michigan
Summary
Manager with experience coordinating and directing team activities to support efficient operations. Demonstrated leadership, conflict resolution, and team motivation. Implemented process improvements that increased productivity and operational efficiency. Crew leader with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Crew Leader
Chick-fil-a/Roseville (MI) FSU
Roseville, Michigan
10.2024 - Current
- Coordinated daily shift operations to maintain smooth workflows and consistent service standards.
- Restocked supplies to keep product available throughout shifts.
- Prepared products and maintained food quality, safety, and cleanliness standards.
- Trained and supported team members on operating procedures, safety protocols, and daily duties.
- Coordinated tasks and helped prioritize workloads in fast-paced environment.
- Led Roseville crew during busy service periods and assigned shift tasks.
- Directed daily shift operations and kept workflows efficient with consistent service standards.
- Managed inventory checks and replenishment to support product availability throughout shifts.
- Prepared products while upholding food quality, safety, and cleanliness standards.
- Trained team members on operating procedures, safety protocols, and daily responsibilities.
- Aligned tasks and priorities to support fast-paced workload demands.
- Maintained organized workstations and ready supply access for efficient operations.
- Guided Roseville crew through busy service periods and delegated shift responsibilities.
- Supported drive-thru orders, cashier duties, and guest service interactions.
- Addressed guest concerns with effective communication and collaborative team support.
- Onboarded new hires by providing training on job duties, safety protocols, and company policies.
- Helped resolve customer complaints and issues quickly and efficiently.
- Ensured job sites were clean, organized, and safe to maintain operational standards.
- Reviewed crew performance and provided feedback and coaching.
- Enforced safety mandates and OSHA restrictions with strong leadership.
- Provided technical support to crew members when operating machinery or equipment.
- Completed physically demanding work over extended periods while modeling positive attitude.
Manager
Tropical Smoothie
Grosse Pointe, Michigan
03.2023 - 10.2024
- Supported morning shift operations and coordinated daily tasks to keep business running smoothly.
- Maintained accurate inventory levels to support continuous workflow. and replenished supplies to prevent shortages and maintain workflow.
- Received, unloaded, and stored deliveries in organized manner.
- Contributed to inventory organization for efficient supply management. and manage supplies for daily production needs.
- Resolved guest concerns and supported friendly Tropical Smoothie service.
- Trained employees on operating procedures, food preparation, and workplace safety standards.
- Prepared products and maintained clean, organized, well-stocked work areas.
- Supported team productivity and customer service while managing multiple responsibilities.
- Trained team members on smoothie recipes, food prep, and service standards.
- Monitored cash handling, register accuracy, and drawer procedures.
- Completed inventory checks, product ordering, and stock rotation.
- Oversaw daily operations, ensuring efficiency and adherence to quality standards.
Manager
Jimmy Johns
Saint Clair Shores, Michigan
09.2019 - 02.2023
- Managed opening and closing shifts while supporting daily operations and team duties.
- Tracked inventory and organized supplies to ensure readiness for daily operations.
- Supported crew scheduling, shift coverage, and task assignments.
- Helped prioritize tasks and coordinate team work to keep shifts efficient.
- Trained team members on procedures, product preparation, safety, and daily tasks.
- Trained employees on additional positions to support role coverage.
- Completed opening, closing, and shift change tasks to meet daily operational standards.
- Evaluated performance of individuals and team to identify and recommend improvement opportunities.
- Reviewed business performance data to provide actionable forecasts for management.
- Monitored cash handling, register accuracy, and drawer procedures.
- Supported stock control by checking inventory levels and flagging replenishment needs.
- Completed inventory checks, product ordering, and stock rotation.
- Maintained clean, organized work areas and followed food safety standards.
- Unloaded incoming deliveries and sorted supplies for proper storage.
- Stayed calm and professional in stressful situations and helped defuse tension.
- Stayed calm and professional in stressful situations and helped defuse tension.
Education
High School Diploma -
Macomb Community College
Warren, MI10-2026
Skills
- Inventory management
- Product replenishment
- Supply restocking
- Delivery receiving
- Stockroom organization
- Food safety
- POS systems
- Management
- Team training
- Time Management and Multitasking
- Problem Solving
- Customer Service
- Teamwork and Collaboration
- Workplace safety
- Effective communication
Timeline
Crew Leader
Chick-fil-a/Roseville (MI) FSU
10.2024 - Current
Manager
Tropical Smoothie
03.2023 - 10.2024
Manager
Jimmy Johns
09.2019 - 02.2023
High School Diploma -
Macomb Community College