Tara Chez Britton
Strategic Operations Leader
Smithville,TX
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
20
20
years of professional experience
7
7
year of post-secondary education
3
3
Languages
Work History
Operating Partner
Carne Lenta
Smithville, TX
10.2023 - 03.2024
- Fostered a positive work environment promoting teamwork, accountability, and continuous improvement
- Ensured adherence to quality standards, food safety regulations, and operational procedures
- Conducted comprehensive financial analyses, including profit and loss statements, increasing profitability by 10% in 6 months.
Director of Operations
Pelons Tex Mex
Austin, TX
02.2023 - 10.2023
- Oversaw financial operations, including budget development, cost control, and revenue management.
- Defined, implemented, and revised operational policies and guidelines.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Achieved team goals through formalized training plans, coaching, and performance management.
General Manager
The Front Room Wine Bar
Smithville, TX
09.2018 - 11.2022
- Championed a customer-centric culture by prioritizing guest satisfaction and cultivating strong community relationships
- Provided hands-on leadership across all facets of restaurant operations, ensuring seamless coordination between front-of-house and back-of-house operations
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Executive Assistant
AOI International Inc
Smithville, TX
05.2019 - 05.2022
- Designed and created marketing materials to promote services globally.
- Edited inspection reports for clarity and professionalism while managing project documentation.
- Handled confidential and sensitive information with discretion and tact.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
General Manager & Event Manager
Neighbor's Kitchen & Yard
Bastrop, TX
10.2015 - 06.2018
- Oversaw financial performance, including revenue generation and profitability optimization, increasing profitability by 100% in the first year.
- Trained high-performing teams to deliver superior guest service and drive operational efficiency, decreasing turnover by 50%.
- Managed administrative logistics of events planning, event booking, and event promotions.
AGM/Regional Training Coordinator/Beverage Director
EatHere Brands
Atlanta, GA
11.2010 - 10.2015
- Developed bar menu and designed bar floor/equipment plans for a multi-unit operation
- Managed Bar Managers for a multi-unit operation, ensuring quality product and profitability within company standards.
- Authored & implemented complete training plans for all hourly positions & salaried manager positions across the organization.
- Successfully helped with the opening of 3 full-service restaurants in the southeastern United States.
- Implemented innovative e-learning solutions to accommodate diverse learning styles among regional employees.
Education
Bachelor of Arts - International Communications
The American University of Paris
Paris, France 01.2006 - 06.2007
Skills
Operational excellence
Team development
Data-driven decision making
Training and coaching
Facilities management
Revenue growth
Customer relationship building
Recruitment and hiring
Strategic planning and execution
Customer relationship management
Team leadership
Project management
Timeline
Operating Partner
Carne Lenta
10.2023 - 03.2024
Director of Operations
Pelons Tex Mex
02.2023 - 10.2023
Executive Assistant
AOI International Inc
05.2019 - 05.2022
General Manager
The Front Room Wine Bar
09.2018 - 11.2022
General Manager & Event Manager
Neighbor's Kitchen & Yard
10.2015 - 06.2018
AGM/Regional Training Coordinator/Beverage Director
EatHere Brands
11.2010 - 10.2015
Bachelor of Arts - International Communications
The American University of Paris
01.2006 - 06.2007