Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Tarah David

Summary

Dedicated worker with excellent communication, time management, and computer skills. Brings a strong work ethic and a proven ability to solve problems and provide exceptional service. Focused on effective time management to successfully fill the vacancy at your company. Committed to contributing towards helping your company achieve its goals.

Overview

15
15
years of professional experience

Work History

Front End Manager

Randall's Supermarket
01.2023 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained strong customer relations and effective customer service standards.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and maintaining a friendly demeanor at all times.

ACAMS Security Specialist

Albertsons Corporate
11.2021 - 01.2023
  • Answered various alarms to investigate disturbances
  • Called police and fire departments in cases of emergency, such as fire and presence of unauthorized persons
  • Viewed stores via CCTV to verify alarms received
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Completed work orders to ensure that fire and burglar alarms were working properly at locations

Security Officer

Securitas Critical Infrastructure Services, Inc.
11.2019 - 12.2021
  • Wrote comprehensive incident reports and conducted thorough investigations
  • Maintained and securely retained series of keys, controlling access to locked areas
  • Patrolled premises regularly to maintain order and establish security presence
  • Provided personal escorts to personnel and visitors upon request
  • Checked surveillance cameras to identify disruptions or unlawful acts
  • Wrote reports of daily irregularities to describe and document property damage and presence of unauthorized individuals

Customer Advocate II

BCBS Of Texas Federal Employee Program
01.2010 - 12.2016
  • Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
  • Resolved complex customer issues with a high level of professionalism and empathy.
  • Maintained detailed records of all client interactions, ensuring accurate documentation for future reference or escalations when necessary.
  • Handled sensitive customer information with discretion while adhering to strict data privacy regulations.
  • Managed a high volume of incoming calls, maintaining composure during peak periods to deliver exceptional service.

Education

Associate of Business Management - General core classes including Accounting, Sociology, Management, Organizational Behavior, and other management-based classes.

Cisco College
Abilene, TX

Legal Secretary - General core classes including Accounting, Sociology, Management, Organizational Behavior, and other management-based classes.

ITT Technical Institute
Boise, ID

Skills

  • Analytical Problem-Solving
  • Keen Attention to Detail
  • Data Pattern Analysis
  • Collaborative Team Member
  • Service Excellence
  • Office Administration Expertise

Activities

West Texas Youth Football League, Secretary, Team Mom, Registration Coordinator, Manage projects or contribute to committee or team work., Arrange meetings for Board members and coaches., Collect and disburse funds from cash accounts, and keep records of collections and disbursements., Compose, type, and distribute meeting notes, routine correspondence, and reports.

Timeline

Front End Manager

Randall's Supermarket
01.2023 - Current

ACAMS Security Specialist

Albertsons Corporate
11.2021 - 01.2023

Security Officer

Securitas Critical Infrastructure Services, Inc.
11.2019 - 12.2021

Customer Advocate II

BCBS Of Texas Federal Employee Program
01.2010 - 12.2016

Associate of Business Management - General core classes including Accounting, Sociology, Management, Organizational Behavior, and other management-based classes.

Cisco College

Legal Secretary - General core classes including Accounting, Sociology, Management, Organizational Behavior, and other management-based classes.

ITT Technical Institute

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Tarah David