Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service. Offering attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
23
23
years of professional experience
Work History
Counseling Secretary
MSD of Mt. Vernon
700 Harriett St, Mt. Vernon, IN 47620
08.2015 - Current
Supported scholarship application processes by collecting required documentation promptly from applicants.
Maintained up-to-date knowledge on school policies, procedures, deadlines related to academic advising programs.
Expedited transcript requests for current students or alumni by a streamlined process online or in person.
Served as a liaison between students, parents, teachers, and administrators to address concerns or answer inquiries effectively.
Managed confidential student records, ensuring privacy and compliance with school policies and legal regulations.
Facilitated parent-teacher conferences by coordinating schedules, preparing materials, and providing administrative support.
Assisted counselors in providing timely support to students with effective communication and coordination.
Certified Nursing Assistant
Deaconess Riley Specialty Center
4209 Gateway Blvd, Newburgh, IN 47630
04.2010 - 08.2015
Checked patient vitals such as temperature, blood pressure, blood sugar levels, A1C levels, completed EKG's, weight, and O2 levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Assisted in Adult Kidney Transplant Clinic, while working with Dr's, Social Workers, and Nurse's.
Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
Documented patient information and care activities in electronic health record.
Commercial Credit File Clerk
Integra Bank
227 Main St, Evansville, IN 47708
01.2002 - 05.2007
Identified and corrected inconsistencies in filing systems for increased accuracy.
Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Located and retrieved requested documents in accordance with established policies.
Responded promptly to internal audit document requests from colleagues, providing excellent customer service while minimizing disruptions to workflow.
Enhanced productivity by processing incoming mail and filing documents promptly, allowing for easy access when needed.
Restored old files and archived completed files for future reference.
Assisted with data entry and administrative support tasks to help meet team goals.