Tarah McLaughlin
Fayetteville,NC
Summary
Highly motivated Regional Sales Manager with talent to drive team spirit and morale while promoting sales techniques and methods. Effective leader with pleasant personality and commitment to build successful teams.
Overview
8
8
years of professional experience
Work History
Spa Manager
Hand And Stone Massage And Facial
07.2021 - Current
- Oversaw upkeep of entire facility and notified maintenance for service repairs.
- Maximized efficiency through time management and staff supervision to boost productivity.
- Maintained front desk workstation by keeping it clean and organized.
- Greeted spa guests warmly to create positive first impression of establishment.
- Managed activities related to staff training, treatment procedures, inventory management and marketing.
- Trained and supervised spa staff on best practices, sales techniques and customer service.
- Conducted regular staff meetings, informing team members of new spa services and policies.
- Developed and implemented marketing and promotional strategies to increase awareness of spa and attract new customers.
- Generated reports to track spa performance and make recommendations for improvement.
Regional Manager
Ulta
01.2016 - 01.2020
- Supervised staff to optimize brand expansion initiatives and productivity.
- Established and maintained operational standards for Eleven locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Spearheaded market expansion plans for senior leadership.
- Identified above-average stores for acquisition of under-performing stores, and implemented change management and network restructuring strategies.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Supervised 11 locations to enforce high-quality standards of operation.
- Managed senior-level personnel working in marketing and sales capacities.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
Education
Bachelor of Science -
University of Arizona
Tucson, AZ06.2014
Skills
- Budget Administration
- Schedule Coordination
- Customer Acquisition
- Employee Coaching
- Assignment Delegation
Timeline
Spa Manager
Hand And Stone Massage And Facial
07.2021 - Current
Regional Manager
Ulta
01.2016 - 01.2020
Bachelor of Science -
University of Arizona
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