Taraneka Carroll
North Las Vegas,NV
Summary
Dedicated customer service specialist with a strong background in cash handling and transaction processing. Skilled in resolving inquiries and enhancing customer satisfaction through effective communication and efficient operations.
Overview
12
12
years of professional experience
Work History
Key Carrying Customer Service Specialist
Dick's Sporting Goods
Las Vegas, NV
07.2016 - Current
- Resolving customer inquiries and concerns, delivering quality service to achieve performance benchmarks
- Facilitating returns and online pickups, resolving order discrepancies to enhance customer satisfaction
- Processing customer transactions at the register
- Greeting customers into and out of the stores
- Answering and directing calls
- Cash room counting for opening and closing procedures
- Merchandising products throughout store to enhance customer experience
- Executing shipping processes for online orders fulfilled from store inventory order fulfillment
Cashier/Sales Associate
P.O.D Market
Las Vegas, Nevada
08.2015 - 03.2018
- Processed customer transactions and managed checkout operations efficiently
- Restocked shelves with merchandise to maximize product availability for customers. and placed inventory orders accurately.
- Entered invoices into computer systems to maintain precise financial records
- Conducted routine cleaning to maintain store cleanliness and hygiene standards. to uphold store standards
Student Worker/ Office Assistant
UNLV Aramark
Las Vegas, Nevada
02.2015 - 07.2015
- Navigated payroll and office programs to support accurate processing and data management
- Assisted with office duties to enhance operational efficiency and develop business skills
- Filed paperwork to maintain organized records for efficient retrieval and compliance
Sales Associate
Gap Outlet
Las Vegas, Nevada
05.2014 - 09.2014
- Greeted customers upon entrance and promptly addressed inquiries to provide assistance
- Cleared dressing rooms to maintain a tidy shopping environment for customers
- Ensured cleanliness and orderliness throughout store and backroom to enhance customer experience
Education
High School Diploma -
Canyon Springs Law & Leadership High School
Las Vegas, NV06.2016
Skills
- Customer service excellence
- Cash handling expertise
- Multitasking ability
- High-level mathematics
- Computer proficiency
- Problem-solving skills
- Inventory management
Timeline
Key Carrying Customer Service Specialist
Dick's Sporting Goods
07.2016 - Current
Cashier/Sales Associate
P.O.D Market
08.2015 - 03.2018
Student Worker/ Office Assistant
UNLV Aramark
02.2015 - 07.2015
Sales Associate
Gap Outlet
05.2014 - 09.2014
High School Diploma -
Canyon Springs Law & Leadership High School