Taranjit Bhullar
Waldorf,MD
Summary
Dynamic professional with a proven track record at Quest Diagnostic Laboratories, excelling in enhancing lab efficiency and specimen processing accuracy. Skilled in classroom management and student engagement, demonstrated through effective coordination and supervision. Achieved significant improvements in trainee performance and customer satisfaction by leveraging strong interpersonal communication and strategic problem-solving abilities.
Overview
29
29
years of professional experience
Work History
Teachers Assistant
St. Peters School
08.2018 - Current
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Graded assignments and reported individual progress to teacher.
- Maintained safety and security by overseeing students in recess environments.
- Reviewed lesson material with students individually or in small groups.
Volunteer
St. Peters School
01.2016 - 06.2023
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Substitute Teacher
St. Peters School
01.2018 - 07.2018
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Specimen Lab Support, Data Entry, Group Leader
Quest Diagnostic Laboratories
02.2002 - 01.2004
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Developed a collaborative work environment through open communication and regular team meetings, enhancing overall group performance.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Monitored team performance to identify productivity improvement opportunities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
- Trained new team members by relaying information on company procedures and safety requirements.
Trainer Coordinator
Quest Diagnostic Laboratories
02.1999 - 11.2000
- Improved trainee performance with regular evaluations and constructive feedback.
- Boosted employee retention by conducting engaging and interactive training sessions.
- Promoted a positive learning environment through effective communication and motivational techniques.
- Increased trainer productivity by establishing clear expectations and providing ongoing support.
- Ensured compliance with regulatory requirements by conducting thorough audits of curriculum content.
- Assessed individual learning needs, tailoring instruction accordingly for maximum impact.
- Evaluated external training providers to identify opportunities for partnership or outsourcing of specific courses as needed.
- Optimized existing training programs to better align with company goals and objectives.
Customer Service Representative
Quest Diagnostics Laboratries
06.2006 - 03.2014
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Specimen Processing Technician
Quest Diagnostic Laboratories
01.1997 - 12.1998
- Streamlined specimen processing workflow, implementing effective organization strategies for sample storage and retrieval.
- Supported diagnostic accuracy by troubleshooting and resolving specimen-related issues in a timely manner.
- Developed strong working relationships with other departments within the lab setting, fostering collaboration that supported timely delivery of test results.
- Received recognition from supervisors for exceptional attention to detail in record-keeping and accurate data entry processes during specimen handling tasks.
- Enhanced laboratory efficiency by accurately processing and labeling specimens for testing.
- Participated in ongoing professional development opportunities, staying current with industry best practices and advancements in specimen processing technology.
- Increased overall lab efficiency, consistently meeting daily processing quotas without compromising on quality standards.
Shift Supervisor
KFC
03.1995 - 10.1998
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Education
High School Diploma -
Friensly High School
Ft. Washington, MD06.1992
Skills
- Classroom Management
- Materials Preparation
- Student Engagement
- Class coordination
- Small Group Supervision
- Safety Guidelines
raveling, Cooking, Gardning, Spending time with Family
Traveling
Cooking
Gardning
Spending time with family
Timeline
Teachers Assistant
St. Peters School
08.2018 - Current
Substitute Teacher
St. Peters School
01.2018 - 07.2018
Volunteer
St. Peters School
01.2016 - 06.2023
Customer Service Representative
Quest Diagnostics Laboratries
06.2006 - 03.2014
Specimen Lab Support, Data Entry, Group Leader
Quest Diagnostic Laboratories
02.2002 - 01.2004
Trainer Coordinator
Quest Diagnostic Laboratories
02.1999 - 11.2000
Specimen Processing Technician
Quest Diagnostic Laboratories
01.1997 - 12.1998
Shift Supervisor
KFC
03.1995 - 10.1998
High School Diploma -
Friensly High School
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