Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals with a high degree of accuracy and efficiency.
Overview
4
4
years of professional experience
Work History
Security Officer
Allied Universal
2023.02 - Current
Greeted guests professionally and courteously, prioritizing safety
Remained calm and assertive during stressful situations, thinking critically to solve problems
Secured premises and personnel by patrolling properties and monitoring surveillance equipment
Responded promptly to incidents, assessing active situations for security concerns
Conducted full building and grounds patrols to identify and investigate concerns
Checked and verified photo identification to prevent unauthorized access
Customer Service Representative
American Digital Services
2021.01 - 2021.08
Handled customer inquiries and suggestions courteously and professionally
Actively listened to customers, resolving concerns quickly and escalating major issues to supervisors
Managed a constant flow of customer calls, minimizing wait times
Stocker
Walmart
2020.03 - 2020.08
Maintained effective communication with team members
Stocked merchandise, clearly labeling items and organizing them according to size or color
Managed inventory storage in a clean and organized manner
Education
Bachelor Of Science - Cyber Security
American Public University System
Charles Town, WV
10.2024
Associate Of Applied Arts -
Fort Scott Community College
Fort Scott, KS
05.2020
Skills
Strong organizational skills
Detail-oriented and able to handle multiple projects simultaneously
Excellent communication and customer service skills
Ability to remain calm and think critically under pressure