Tarek Bash
East Greenwich,RI
Summary
Dynamic service specialist with expertise in a variety of positions involving team based work, planning, and execution. Communication skills ensure a consistent product. Pivoting skills aid in resolving everchanging deadlines and iterations. Ability to receive critique and make revisions as needed in order to ensure a satisfying end result.
Overview
3
3
years of professional experience
Work History
Customer Service Specialist
Dicks Sporting Goods
Warwick, RI
02.2022 - Current
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
South County Hospital Volunteer
South County Hospital
Wakefield, RI
06.2021 - 07.2021
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Reported patient requests, concerns, and other observations to staff.
- Transported patients and helped with discharge procedures.
- Assisted with patient transport, ensuring timely arrival to appointments and reducing wait times.
- Enhanced patient experience by providing compassionate care and assistance during hospital visits.
Education
No Degree - Bachelors of Arts
University of Rhode Island
Kingston, RI05.2025
High School Diploma -
East Greenwich Highschool
East Greenwich, RI06.2020
Skills
- Good communication skills
- Project Management
- Critical Thinking
- Company Knowledge
- Graphic Design
- Adobe Suite & Creative Cloud
- Illustration
- Poster Design
- Mockup Design
- Logo creation
Languages
Arabic
Limited Working
English
Native or Bilingual
Timeline
Customer Service Specialist
Dicks Sporting Goods
02.2022 - Current
South County Hospital Volunteer
South County Hospital
06.2021 - 07.2021
No Degree - Bachelors of Arts
University of Rhode Island
High School Diploma -
East Greenwich Highschool