Tarek Bash
East Greenwich,RI
Summary
Dynamic service specialist with expertise in a variety of positions involving team based work, planning, and execution. Communication skills ensure a consistent product. Pivoting skills aid in resolving everchanging deadlines and iterations. Ability to receive critique and make revisions as needed in order to ensure a satisfying end result.
Overview
3
3
years of professional experience
Work History
Customer Service Specialist
Dicks Sporting Goods
02.2022 - Current
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
South County Hospital Volunteer
South County Hospital
06.2021 - 07.2021
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Reported patient requests, concerns, and other observations to staff.
- Transported patients and helped with discharge procedures.
- Assisted with patient transport, ensuring timely arrival to appointments and reducing wait times.
- Enhanced patient experience by providing compassionate care and assistance during hospital visits.
Education
No Degree - Bachelors of Arts
University of Rhode Island
Kingston, RI05.2025
High School Diploma -
East Greenwich Highschool
East Greenwich, RI06.2020
Skills
- Good communication skills
- Project Management
- Critical Thinking
- Company Knowledge
- Graphic Design
- Adobe Suite & Creative Cloud
- Illustration
- Poster Design
- Mockup Design
- Logo creation
Languages
Arabic
Limited Working
English
Native or Bilingual
Timeline
Customer Service Specialist
Dicks Sporting Goods
02.2022 - Current
South County Hospital Volunteer
South County Hospital
06.2021 - 07.2021
No Degree - Bachelors of Arts
University of Rhode Island
High School Diploma -
East Greenwich Highschool
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