Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tarek Johnson

Phoenix

Summary

Highly motivated individual with several years of leadership and operations experience. Skilled in interpersonal connections, scheduling, and a commitment to provide unparalleled service and effort. Parallel career as a professional pilot, providing First Officer services in turbojet aircraft.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Longhorn Steakhouse
09.2024 - 11.2024
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

General Manager

Wellsville Group
01.2024 - 06.2024
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations
  • Championed continuous improvement initiatives that enhanced operational performance across all departments
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning

General Manager

Wellsville Group
11.2022 - 12.2023
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities
  • Developed and implemented strategies to increase sales and profitability
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
  • Trained new employees on proper protocols and customer service standards
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths
  • Interacted well with customers to build connections and nurture relationships

Restaurant Manager

Longhorn Steakhouse
07.2021 - 11.2022
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
  • Carefully interviewed, selected, trained and supervised staff
  • Led and directed team members on effective methods, operations and procedures
  • Purchased adequate quantities of food, beverages, equipment and supplies
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Created fun team building activities to engage staff in up-selling to meet revenue targets
  • Actively participated in ongoing customer service programs to build sales and rapport in community

Line Cook

Longhorn Steakhouse
10.2019 - 08.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination
  • Prepared food items such as meats, poultry and fish for frying purposes
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation
  • Grilled meats and seafood to customer specifications

First Officer

Cleveland Clinic Foundation
02.2020 - Current
  • Enhanced flight safety by conducting thorough pre-flight inspections and addressing potential issues
  • Maintained strict adherence to SOPs, ensuring a consistent level of service and flight safety
  • Collaborated with the Captain and crew members to ensure smooth communication and coordination during flights
  • Reduced risk of incidents by strictly adhering to CRM principles throughout all stages of flight operations
  • Participated in ongoing professional development opportunities, staying current with industry best practices and regulatory changes

First Officer

Flexjet
07.2017 - 08.2021
  • Enhanced flight safety by conducting thorough pre-flight inspections and addressing potential issues
  • Improved on-time performance by effectively managing time-sensitive tasks during flight preparations
  • Maintained strict adherence to SOPs, ensuring a consistent level of service and flight safety
  • Demonstrated adaptability by performing competently in various aircraft types within the company fleet
  • Ensured accurate record-keeping through diligent completion of required documentation after each flight leg

First Officer

Finsys Consultants
07.2017 - 03.2020
  • Assisted pilot with all aircraft operations from takeoff to landing
  • Contributed towards successful emergency preparedness training exercises that simulated critical inflight scenarios, enhancing crew preparedness for real-life situations
  • Streamlined cockpit workflows by mastering advanced avionics systems and operating procedures unique to specific aircraft models in use at the airline

Education

Bachelor of Science - Biology

Cleveland State University
Cleveland, Ohio
05.2016

Skills

  • Standard Operating Procedures Maintenance
  • Policy Development and Enforcement
  • Worker Training
  • Supply Ordering and Management
  • Operational Efficiency
  • Food and Beverage Service
  • Food Service Team Development
  • Staff Leadership
  • Kitchen Sanitation
  • Performance Improvement
  • Sales Tracking
  • Analytical problem-solving skills

Certification

  • FAA Private Pilot Certificate, 10/01/10
  • FAA Multi-Engine Pilot Rating, 01/01/11
  • FAA Instrument Pilot Certificate, 08/01/11
  • FAA Commercial Pilot Certificate, 02/01/12

Timeline

Restaurant Manager

Longhorn Steakhouse
09.2024 - 11.2024

General Manager

Wellsville Group
01.2024 - 06.2024

General Manager

Wellsville Group
11.2022 - 12.2023

Restaurant Manager

Longhorn Steakhouse
07.2021 - 11.2022

First Officer

Cleveland Clinic Foundation
02.2020 - Current

Line Cook

Longhorn Steakhouse
10.2019 - 08.2021

First Officer

Flexjet
07.2017 - 08.2021

First Officer

Finsys Consultants
07.2017 - 03.2020

Bachelor of Science - Biology

Cleveland State University

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Tarek Johnson