Experienced professional in customer service and sales seeking a position to leverage interpersonal skills and gain expertise in operating various machines. Committed to excelling in role by effectively applying machine usage knowledge to propel career forward.
Overview
6
6
years of professional experience
Work History
Bakery Clerk at Maman
Juan Ayala
7140 Bethesda Ln, Bethesda, MD 20814
09.2024 - Current
Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Maintained tidy and organized work area to comply with cleanliness standards.
Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Barista at Maman
Nadia Bartholomew
1220 19th St NW, Washington, DC 20036
08.2024 - Current
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Controlled line and crowd with quick, efficient service.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Cleaned counters, machines, utensils, and seating areas daily.
Bakery Clerk at Maman
Brittany Davis
1300 4th St NE, Washington, DC 20002
07.2024 - Current
Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
Bartender, Host, Server
Matt Haligann
1924 8th St NW, Washington, DC 20001
08.2021 - 01.2023
Maintained interior and exterior of restaurant
Stocked silverware, polished, and prepared for upcoming shift
Hosted and served large parties up to10 or more guests
Bussed and reset tables
Location
Team Member
Arby's Restaurant
Forestville, MD
02.2019 - 01.2021
Maintain interior and exterior of restaurant
Provide customer service by cooking and preparing all menu items
Unload delivery truck and restock selected items ordered to keep cook and dry
Support Worker
Momma's Safe Haven
Haven Washington, DC
06.2020 - 08.2020
Worked with Impoverished people in Washington, DC
Helped to serve in public recreation centers at different wards and communities
Worked as part of a team to assist the needs of others
Stocked groceries, clothing and household items
Education
Undergraduate - Accounting And Financial
University of The District of Columbia
Washington, DC
06.2032
High School Diploma - undefined
Monroe School
Washington, DC
07.2020
Skills
I excel in
-Customer Service Roles: All of these positions involve direct interaction with customers, providing goods or services
-Hospitality and Retail: These jobs are typically found in the hospitality and retail industries, which focus on serving the needs of people in food, beverages, or retail products
Communication Skills: Effective communication is essential in these roles to ensure customers are satisfied and informed
Hands-On Work: Most of these positions require physical involvement, such as preparing food, handling transactions, or serving drinks
Tips/Compensation: Many of these jobs (like bartending, serving, and sometimes cashiering or barista work) may involve earning tips in addition to hourly wages
Shift Work: These roles often require working in shifts, including evenings, weekends, and holidays, depending on the business hours of the establishment
Overall, they all involve providing a service to customers in fast-paced, people-oriented environments
Accomplishments
Im dedicated to my knowledge of people, mainly because it make my job easy.