TARELL SMITH
Brooklyn
Summary
Dynamic professional in restaurant and hotel dining, recognized for enhancing guest experiences through attentive service and effective team leadership. Proven ability to drive revenue growth by coordinating upselling strategies and maintaining smooth dining operations.
Overview
9
9
years of professional experience
Work History
Breakfast Server
The Roxy Hotel
Manhattan
04.2026 - Current
- Delivered exceptional breakfast service to guests in a fast-paced hotel environment.
- Assisted guests with menu selections and provided detailed food and beverage information.
- Coordinated with kitchen staff to ensure timely meal preparation and delivery.
- Welcomed customers to restaurant, answered questions, and recommended specials to increase profits.
Supervisor Server
1 Hotel Central Park
New York
07.2022 - 04.2026
- Supervised dining room operations and ensured exceptional guest experiences.
- Trained and mentored new servers on service protocols and menu knowledge.
- Collaborated with management to implement service improvements and training programs.
- Maintained an efficient working environment by ensuring all areas were stocked with necessary equipment and supplies.
Server
The Rogtrader
New York
12.2021 - 06.2022
- Provided exceptional customer service in a fast-paced dining environment.
- Monitored guest satisfaction by promptly addressing concerns and providing attentive service.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Executed opening and closing duties, including setting up dining area and restocking supplies, to create a welcoming environment.
Server/Manager
Ooka Japanese Restaurant
Riverside
04.2017 - 09.2021
- Managed dining room operations, actively engaging with staff to ensure seamless service delivery.
- Resolved guest concerns and executed service recovery strategies, fostering strong customer loyalty.
- Coordinated staff schedules to meet peak dining hours effectively.
- Processed cash sales and distributed tips to servers post-shift, ensuring accurate tip allocation. from employees to properly tip each server after shift.
Education
Some College (No Degree) - Humanities
Riverside City College
Riverside, CASkills
- Guest experience and service
- Menu knowledge
- Upselling and revenue growth
- Service coordination
- Dining area oversight
- High-volume dining
- Shift management
- Time management
- Detail orientation
- Team leadership
- Conflict resolution
- Teamwork
Timeline
Breakfast Server
The Roxy Hotel
04.2026 - Current
Supervisor Server
1 Hotel Central Park
07.2022 - 04.2026
Server
The Rogtrader
12.2021 - 06.2022
Server/Manager
Ooka Japanese Restaurant
04.2017 - 09.2021
Some College (No Degree) - Humanities
Riverside City College