Summary
Overview
Work History
Education
Skills
Timeline
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Taren DeCamp

Hicksville,OH

Summary

Dynamic professional with a proven track record at Ollies Bargain Outlet, excelling in customer service and critical thinking. Expert in resolving complaints, boosting loyalty, and mentoring sales teams for peak performance. Skilled in data entry and active listening, adept at fostering professional growth and enhancing team efficiency.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Ollies Bargain Outlet
05.2024 - 09.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Sales Lead

Ollies Bargain Outlet
06.2022 - 05.2023
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Education

None - None

Crestview
Convoy, OH
04.1998

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Ollies Bargain Outlet
05.2024 - 09.2024

Sales Lead

Ollies Bargain Outlet
06.2022 - 05.2023

None - None

Crestview

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Taren DeCamp