Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tarena Dixon

Minneapolis,MN

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

12
12
years of professional experience

Work History

Housing Specialist

Phoenix service corportion
Saint Paul, MN
04.2022 - 09.2024
  • Prepared and submitted reports to management and funding sources, highlighting program achievements and challenges.
  • Investigated complaints regarding substandard living conditions or landlord and tenant disputes.
  • Monitored compliance with applicable regulations and laws governing housing programs.
  • Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
  • Educated clients on lease and rental agreements.
  • Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
  • Developed housing policies and procedures in alignment with organizational goals and legal requirements.
  • Conducted housing inspections to ensure properties met health and safety standards.
  • Trained new staff and volunteers on housing policies, procedures, and best practices.
  • Connected individuals with relevant community resources and coordinated referrals.
  • Managed housing subsidy programs, ensuring compliance with federal, state, and local regulations.
  • Maintained accurate records and documented client data in company databases.
  • Negotiated lease agreements on behalf of clients, advocating for favorable terms and conditions.
  • Developed and managed budget for housing programs, ensuring efficient use of resources.
  • Performed assessments to determine individual limitations and strengths.
  • Helped individuals address disabilities and put together career plans.

Cosmetologist

Fantastic Sams Cut & Color
Cottage Grove, MN
09.2019 - 04.2022
  • Managed appointments through scheduling software program.
  • Delivered roots and gloss treatment, balayage highlights, and toning glaze treatment.
  • Shampooed, conditioned and dried hair and scalp or hairpieces.
  • Responded to customer inquiries by phone, email, and in person.
  • Assessed client features and preferences to advise personalized makeup and hair styling techniques.
  • Advised clients on how to maintain their new hairstyles at home.
  • Engaged with customers by providing friendly conversation during services.
  • Ensured proper sanitation practices were followed at all times.
  • Performed haircuts, coloring, highlighting and styling techniques.
  • Designed cleaning schedules and organizational systems for treatment and sales areas.
  • Introduced customers to cutting-edge beauty trends and products where applicable.
  • Massaged and treated scalp using hands, fingers or vibrating equipment.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.

PCA

Elite Nursing Services
Minneapolis, MN
02.2017 - 09.2019
  • Answered patient call signals and signal lights to determine patients' needs.
  • Kept instruments and equipment clean and sanitized.
  • Collected specimens from patients for laboratory testing purposes.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
  • Assisted patients with recreational activities such as reading books or playing board games.
  • Maintained accurate records of client care services provided on a daily basis.
  • Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.

Wait Staff

Parksore senior campus
Saint Louis Park, MN
05.2014 - 02.2015
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Trained new employees to perform duties.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Cake Decorator

Food4Less
Alsip, MN
09.2012 - 03.2014
  • Prepared buttercream icing for use in cake decoration projects.
  • Inspected all bakery products and removed any found to possess defects.
  • Provided guidance to other team members regarding proper cake decorating techniques.
  • Monitored inventory levels of baking supplies and alerted management when restocking was necessary.
  • Ensured all tools were sanitized prior to beginning each project.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
  • Created new recipes using available ingredients and for special occasions.

Education

Associate of Science - cosmetology

Minnesota School Of Cosmetology
Woodbury, MN
04-2017

High School Diploma -

Dwight D Eisenhower High School
Blue Island, IL
05-2012

Skills

  • Tenant rights
  • Affordable housing
  • Rent calculation
  • Occupancy standards
  • Affordable Housing Knowledge
  • Referrals and networking
  • Homelessness solutions
  • Temporary housing
  • Rehousing
  • Applications

Timeline

Housing Specialist

Phoenix service corportion
04.2022 - 09.2024

Cosmetologist

Fantastic Sams Cut & Color
09.2019 - 04.2022

PCA

Elite Nursing Services
02.2017 - 09.2019

Wait Staff

Parksore senior campus
05.2014 - 02.2015

Cake Decorator

Food4Less
09.2012 - 03.2014

Associate of Science - cosmetology

Minnesota School Of Cosmetology

High School Diploma -

Dwight D Eisenhower High School

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