Tari Placko
Oregon,OH
Summary
Adept Problem Resolution Specialist with a proven track record at Pathology Laboratories Inc., where I enhanced customer satisfaction and maintained professionalism under pressure. Skilled in problem analysis and customer service, I excel in effective communication and attention to detail, ensuring high-quality issue resolution and customer relations.
Overview
36
36
years of professional experience
Work History
Problem Resolution Specialist
Pathology Laboratories Inc.
Toledo, OH
02.1989 - 09.2024
- Managed situations effectively, maintaining professionalism under pressure while resolving issues.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
Education
High School Diploma -
Rossford High School
Rossford, OHSkills
- Problem Analysis
- Problem Identification
- Customer Service
- Problem-Solving
- Attention to Detail
- Calm and Professional Under Pressure
- Reliability
- Excellent Communication
- Understanding Customer Needs
- Customer service excellence
- Organizational Skills
- Active Listening
- Effective Communication
- Problem Resolution
- Customer Relations
- Self Motivation
- Professionalism
- Issue and Complaint Resolution
- Professional telephone demeanor
- Medical terminology knowledge
- Call Documentation
Timeline
Problem Resolution Specialist
Pathology Laboratories Inc.
02.1989 - 09.2024
High School Diploma -
Rossford High School