Tarik Baroudi
Orlando,FL
Summary
IT Analyst with strong experience supporting enterprise environments through system optimization, hardware/software troubleshooting, and secure infrastructure maintenance. Skilled in diagnosing complex issues, improving system performance, and delivering clear technical support to users at all levels. Known for reliability, attention to detail, and the ability to manage multiple priorities while contributing to organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
IT Analyst
Hyatt Regency Orlando
Orlando, FL
09.2021 - Current
- Recommended hardware and software upgrades to maintain modern infrastructure.
- Troubleshot network, cybersecurity, and non-standard software issues.
- Participated in internal audits for quality management systems.
- Maintained antivirus and anti-malware tools across end-user devices.
- Supported physical and virtual server infrastructure and SAN environments.
- Rebuilt and optimized computer systems to improve performance.
- Educated staff on data protection best practices.
- Investigated system issues and implemented solutions to reduce downtime.
- Installed updates to address vulnerabilities and strengthen security.
IT Technician
AdventHealth
Orlando, FL
04.2018 - 08.2022
- Maintained PCs, networks, mobile devices, and peripherals.
- Set up equipment for video conferencing rooms.
- Installed wiring, cabling, and network devices.
- Monitored server rooms and wireless networks.
- Performed hardware repairs and component replacements.
- Imaged and deployed new computers across the organization.
- Assisted users with software installations and troubleshooting.
- Restored connectivity issues for local networks and cloud systems.
- Explained technical concepts clearly to non-technical users.
Bell Attendant
Sheraton Hotel & Resorts
Orlando, FL
04.2015 - 05.2018
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Assisted guests with check-in and check-out processes efficiently and courteously.
- Coordinated luggage handling, ensuring timely delivery to guest rooms.
- Maintained cleanliness and organization of lobby areas for positive first impressions.
- Improved overall guest satisfaction by providing personalized recommendations for local attractions, dining options, and events.
- Delivered messages, packages, and mail to guest rooms in a timely manner, ensuring prompt communication for guests.
- Enhanced guest experience by promptly greeting and assisting with luggage upon arrival and departure.
Server
Portofino Hotel
Orlando, FL
02.2009 - 03.2015
- Delivered exceptional customer service in high-pressure dining environment.
- Trained and mentored new staff on menu items and service standards.
- Coordinated with kitchen staff to ensure timely food delivery for guest satisfaction.
- Managed multiple tables simultaneously, ensuring attentive service and prompt response to guest needs.
- Enhanced guest experience by accurately taking orders and providing recommendations based on preferences.
Education
Two years of Information Technology coursework -
Valencia College
Orlando, FL01-2018
Two years of university - undefined
Moulay Ismail University
Morocco09-2004
GED - Geography
Ibn Al Haytam
Morocco01-2000
Skills
- Systems & Hardware: PC repair, imaging, diagnostics, component replacement, system rebuilds
- Networking: LAN/WAN support, cabling, connectivity troubleshooting, wireless systems
- Security: Antivirus administration, vulnerability remediation, data protection practices
- Tools & Platforms: Active Directory, ticketing systems, virtualization support, server monitoring
- Professional Skills: Technical writing, communication, time management, problem-solving
- Technical Analysis
- Attention to Detail
- Interpersonal Communication
- Problem-Solving
- Self-Motivated
- Organization and Time Management
- Technical Writing
Certification
- 2019 I.T certificate New Horizon technical school – Orlando,FL
- 2025 Comptia A+ -completed
- Network+ - in progress
- Security+ - in progress
- CCNA – in progress
Languages
Arabic
French
German
English
Timeline
IT Analyst
Hyatt Regency Orlando
09.2021 - Current
IT Technician
AdventHealth
04.2018 - 08.2022
Bell Attendant
Sheraton Hotel & Resorts
04.2015 - 05.2018
Server
Portofino Hotel
02.2009 - 03.2015
Two years of university - undefined
Moulay Ismail University
GED - Geography
Ibn Al Haytam
Two years of Information Technology coursework -
Valencia College