I'm a Cloud Computing student with IT support experience and a passion for cloud technologies, networking, and cybersecurity. I'm eager to apply my skills to real-world projects and pursue a career as a Cloud Engineer. Always looking to learn and grow in the fast-evolving world of technology.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations/IT Technician
CSP Elementary
06.2022 - 08.2022
Setting up iMacs; organizing admin portals.
Creating student accounts using google admin portal.
Configuring POE phones to school server.
On daily basis updating school website, adding pages, categorizing pages.
Updating live pages on school website.
Blocking suspicious phishing emails on google admin.
Adding over 200+ Chromebooks to enterprise enrollment through google admin with licenses.
Blocking and Unblocking extensions.
Allowing certain user groups to have specific rights to different extensions.
Adding apps to chrome enterprise for students to use for testing, homework, and classwork.
Placing POE cameras throughout the school, while locating each using search tools specific to each camera software.
Locating ports on switches using wire tracers to add access points to extend the wireless coverage.
Provided technical support to staff and students, resolving issues efficiently.
Installed and configured hardware and software for classroom technology.
Enrichment Supervisor
Chesapeake Lighthouse Foundation
08.2025 - Current
Developed and implemented engaging enrichment activities for diverse age groups.
Facilitated collaborative learning environments to foster social skills and teamwork.
Adapted lesson plans based on participant feedback and learning styles.
Coordinated logistics for special events, ensuring smooth execution and participant satisfaction.
Fostered a culture of mutual respect, teamwork, and cooperation among staff members by promoting open dialogue and shared decision-making processes.
Maintained accurate records of attendance, participation, evaluations, and other relevant information for program administration purposes.
Provided one-on-one help for students struggling with learning concepts.
Developed positive and productive relationships with kids, parents and staff.
Kept athletic and games equipment and facilities organized and maintained.
Waiter/Cashier/Dishes
Pakistan/Indian Cuisine
08.2022 - 06.2023
Cleaned tables, bathrooms, dishes, floors, and windows. Maintained the cleanliness of the dining room. Took orders, carried food.
Delivered exceptional customer service in a fast-paced dining environment.
Took and processed orders accurately using POS system.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Trained new team members on cash handling procedures and service standards.
Worked flexible schedule and extra shifts to meet business needs.
Answered questions about store policies and addressed customer concerns.
Processed refunds and exchanges in accordance with company policy.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Waiter/Cashier
Ur Pizzeria
01.2021 - 08.2021
Took orders, handed food, took phone calls, and made pizza. Mopped, cleaned the restaurant. Folded boxes, refilled soda machine, organized utensils, and filled in napkin dispensers.
Education
High School Diploma -
Chesapeake Science Point (CSP)
Hanover, MD
01.2025
Skills
System Technician
Communication skills
Team work and Collaboration
Customer service
Responsibility and Dependability
Time management
Decision-making
Certification
Google IT Support Professional Certificate — Issued 2025-03-09
Completed 5-course program covering: Technical Support, Networking, Operating Systems, System Administration, and IT Security.