Tarin Patterson
CNA, Department Secretary
KINGSPORT,Tennessee
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
22
22
years of professional experience
Work History
CNA, Department Secretary
Ballad Health HVMC
10.2017 - 02.2023
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered high-quality care to all patients in hospital facility.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Customer Service Associate, Paint Department,
Home Depot
05.2001 - 05.2017
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Cross-trained and backed up other customer service managers.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Responded proactively and positively to rapid change.
Education
High School Diploma -
Pike-Delta-York High School
Delta, OH06.1998
Skills
- Supporting Personal Needs
- General Housekeeping Abilities
- Case Management
- Medical Records Management
- Medical Office Administration
- Documentation Procedures Expertise
- Electronic Recordkeeping
- Medical Terminology Knowledge
- Medical Recordkeeping
Timeline
CNA, Department Secretary
Ballad Health HVMC
10.2017 - 02.2023
Customer Service Associate, Paint Department,
Home Depot
05.2001 - 05.2017
High School Diploma -
Pike-Delta-York High School
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