Tarina Jackson
Florissant,MO
Summary
Energetic professional focused on patients rights and program assistance. Outgoing and collaborative professional thrives in high-volume, challenging settings.
Overview
11
11
years of professional experience
Work History
Patient Advocate (Hybrid)
Elevate PFS
St Louis, MO
01.2021 - 11.2023
- Organized patient records and updated information in the hospital database system.
- Conducted research on health insurance policies to ensure compliance with laws and regulations.
- Monitored patient progress throughout treatment courses, updating charts accordingly.
- Advised on available resources such as financial assistance programs or home care options.
- Provided emotional support to patients and their families during difficult times.
- Assisted with the completion of insurance paperwork for patient coverage.
Shift Manager
CVS Pharmacy
St Louis, MO
12.2018 - 12.2020
- Provided coaching and guidance to team members when necessary to improve performance.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Inspected work areas regularly for cleanliness and organization standards.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Processed weekly payroll information using appropriate software applications.
- Resolved conflicts between employees or customers in a professional manner.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Managed daily cash intake by counting out registers and tabulating profits.
Assistant Manager
Family Dollar
St Louis, MO
04.2016 - 10.2018
- Communicated regularly with customers to gain insights into their needs.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Resolved conflicts between team members in an effective manner.
- Created reports on sales trends, inventory levels, and financial data.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Developed a system for tracking inventory and ordering supplies as needed.
- Supervised daily operations including scheduling shifts, assigning duties.
Area Supervisor
Ross Dress for Less
St Louis, MO
02.2014 - 07.2018
- Ensured accurate inventory levels through periodic counts and cycle counting.
- Monitored employee performance, providing feedback and coaching as needed.
- Created and implemented daily work schedules to ensure that all tasks were completed in an efficient manner.
- Enforced company policies while maintaining a fair and consistent approach among staff members.
- Planned and coordinated promotional events to increase customer traffic at store locations.
- Trained new employees on policies, procedures, product knowledge, customer service techniques.
- Managed payroll activities including timesheets submission and approval process.
Parts Sales Manager
AutoZone
St Louis, MO
01.2013 - 05.2018
- Recruited, trained, and supervised staff members within the Parts Sales Department.
- Prepared quotes for special orders as requested by customers.
- Managed returns of defective or incorrect items according to company policy.
- Developed relationships with suppliers to ensure competitive pricing and timely delivery of parts.
- Organized regular training sessions for staff on product knowledge and customer service.
- Maintained accurate inventory records and monitored stock levels.
- Supervised daily operations of the parts department, including ordering, stocking, and selling of products.
- Conducted complimentary battery checks, testing and wiper installations.
- Analyzed productivity reports, discussing with senior management at sales meetings.
Education
High School Diploma -
Hazelwood Central High School
Florissant, MO05-2007
Skills
- Epic
- Operating System
- Customer Service
- Microsoft Windows
- Patient Rights
- Power Point
- Management
- Insurance
- Activity monitoring
- Eligibility Determination
- Medicaid knowledge
- Computer savvy
Timeline
Patient Advocate (Hybrid)
Elevate PFS
01.2021 - 11.2023
Shift Manager
CVS Pharmacy
12.2018 - 12.2020
Assistant Manager
Family Dollar
04.2016 - 10.2018
Area Supervisor
Ross Dress for Less
02.2014 - 07.2018
Parts Sales Manager
AutoZone
01.2013 - 05.2018
High School Diploma -
Hazelwood Central High School
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