Tariro Kunashe Mabarani
Alexandria,VA
Summary
Proven leader in construction and customer service, I excel in project management and conflict resolution, ensuring projects with my previous employers were delivered on time and within budget. My proactive attitude and exceptional communication skills led to a 30% improvement in client satisfaction, showcasing my ability to manage teams and exceed employer expectations. Due to my adaptive nature, I have been able to thrive in different work settings blending in well with local cultures.
Overview
19
19
years of professional experience
Work History
Concierge
A-Class Concierge
07.2024 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Managed resident inquiries and concerns with professionalism, resulting in timely resolutions.
Construction Manager
Siyazama Housing CC
02.2021 - 09.2023
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Communicated daily with vendors to keep project fully operational.
- Developed strong relationships with subcontractors, leading to efficient collaborations on future projects.
- Identified and resolved construction issues promptly to prevent delays.
- Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
Construction Manager
Mmakoto Business Enterprise
01.2018 - 05.2020
- Minimized project disruptions due to unforeseen issues with proactive contingency planning efforts.
- Reduced costs for multiple projects, optimizing budgets through strategic material sourcing and vendor negotiations.
- Delivered high-quality results, ensuring rigorous adherence to building codes and safety regulations on all sites.
- Managed subcontractors effectively, fostering strong relationships to maintain seamless collaboration throughout the project lifecycle.
- Evaluated and selected contractors based on competitive bidding processes, securing top talent at optimal pricing levels for various projects.
Office Administrator
Fix It Motors
02.2016 - 11.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Electrician
TruCold Air-Conditioning and Refrigeration
01.2014 - 12.2015
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
Electrician
Aziki Moreka
06.2012 - 09.2013
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Stored and maintained power tools and equipment for each job.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
Electrical Apprentice
Isiziba Projects
01.2009 - 03.2012
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
Telephone Technician Assistant
Telone
01.2006 - 11.2007
- Collaborated with team members to complete large-scale installation projects within tight deadlines.
- Provided exceptional customer service by explaining complex technical concepts in simple terms to non-technical clients.
- Continuously updated technical knowledge through ongoing training courses, staying current with industry developments.
- Reduced downtime for clients by efficiently diagnosing and repairing faults in telephone systems.
Education
High School Diploma -
Regen Institute
Polokwane, South Africa06.2017
High School Diploma -
CETA Construction Education And Training Authority
Pretoria, South Africa11.2013
Skills
- Customer Service
- Hiring and Training
- Interpreting Blueprints
- New Construction
- Highly Adaptable
- Strong Work Ethic
- Effective problem solving
- Proactive attitude
- Site Management
- Exceptional communication
- Training and mentoring
- Detail-oriented approach
- Conflict Resolution
- Project Management
- Cultural Awareness
- Team Supervision
- Construction Planning
- Site Inspections
- Labor Management
- Project Closeout
- Site Safety Management
- Environmental awareness
- Subcontractor Management
- Equipment management
- Progress Reporting
- Construction safety
- Excellent customer relations
- Team Building and Leadership
Affiliations
- Seventh-day Adventist
Hobbies
Cooking, Exercising, Gardening, Hiking, Photography, Fashion, Traveling
Languages
English
Native or Bilingual
Xhosa
Full Professional
Swahili
Professional Working
Timeline
Concierge
A-Class Concierge
07.2024 - Current
Construction Manager
Siyazama Housing CC
02.2021 - 09.2023
Construction Manager
Mmakoto Business Enterprise
01.2018 - 05.2020
Office Administrator
Fix It Motors
02.2016 - 11.2017
Electrician
TruCold Air-Conditioning and Refrigeration
01.2014 - 12.2015
Electrician
Aziki Moreka
06.2012 - 09.2013
Electrical Apprentice
Isiziba Projects
01.2009 - 03.2012
Telephone Technician Assistant
Telone
01.2006 - 11.2007
High School Diploma -
Regen Institute
High School Diploma -
CETA Construction Education And Training Authority
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