TARKA BAHADUR KARKI
10937 Pope St, Manassas,Virginia
Summary
To obtain a position with a dynamic organization that seeks a dedicated and career-focused person where my customer-service skills and experience as a team leader will be applied to advanced the growth and success of the organization.
U.S. Citizen - fully authorized to work in the United States without restrictions. 5+ years of experience in customer service, management, delivery operations, and security. Strong communication skills, critical thinking, and ability to handle emergency situations. Reliable, fast-learning, and able to work in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Self-Employed
Uber / DoorDash
01.2021 - Current
- Ensured prompt and safe food delivery across designated routes.
- Provided excellent customer service and resolved delivery-related issues.
- Managed delivery schedules to maximize efficiency.
- Maintained accurate delivery records and followed company standards.
Manager
Wendy's
01.2020 - Current
- Analyzed and reported financial performance; identified improvement areas.
- Ensured compliance with company policies and procedures.
- Managed budgets, forecasts, and financial planning.
- Provided high-quality customer service and resolved escalated concerns.
- Updated weekly schedules, prepared emails, and coordinated communication.
- Encouraged staff development through feedback and guidance.
Cashier & Sales Associate
Seven Eleven Convenience Store
01.2020 - 01.2022
- Processed customer transactions efficiently with accuracy.
- Maintained a clean and organized checkout area.
- Provided excellent customer service and upsold products.
Security Guard
Bajra Security Service (BSS)
01.2017 - 01.2019
- Monitored and secured premises to prevent theft, violence, and rule violations.
- Conducted perimeter patrols and maintained detailed reports.
- Responded to alarms and emergencies promptly.
- Provided assistance, safety guidance, and customer direction.
Education
Bachelor's Degree -
Mid-Western University
Surkhet, NepalHigh School Certificate -
Adarsh Raj Higher Secondary School
Surkhet, NepalSix-Month Computer Diploma Course -
Surkhet, NepalPrivate Security Service Registration License -
Standard CPR/ AED certificate -
Skills
- Verbal and written communication
- Customer service & conflict resolution
- Microsoft Word
- Excel
- PowerPoint
- Data management and record-keeping
- Critical thinking and decision-making
- Ability to respond to emergency situations
- Email handling & navigation
- Time management & prioritizing workload
Certification
- Private Security Service Registration License
- Standard CPR/ AED certificate
Personal Information
Citizenship: United States Citizen
Timeline
Self-Employed
Uber / DoorDash
01.2021 - Current
Manager
Wendy's
01.2020 - Current
Cashier & Sales Associate
Seven Eleven Convenience Store
01.2020 - 01.2022
Security Guard
Bajra Security Service (BSS)
01.2017 - 01.2019
Bachelor's Degree -
Mid-Western University
High School Certificate -
Adarsh Raj Higher Secondary School