Tarrah Seaver
Corning,NY
Summary
Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
27
27
years of professional experience
Work History
Bakery Owner
Laurabelle’s Bakery LLC
Corning, New York
07.2019 - Current
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Ensured compliance with local, state, and federal food safety regulations.
- Identified cost savings opportunities through improved ordering processes or alternative suppliers.
- Monitored stock levels to ensure availability of items in the warehouse at all times.
- Developed and implemented successful social media campaigns to support company objectives.
- Organized and managed the daily operations of a cake decorating team.
- Kept up-to-date with industry trends and innovations in cake design.
- Prepared detailed cost estimates for each individual cake design requested.
- Ensured compliance with food safety regulations while preparing decorated cakes.
- Monitored staff performance to ensure efficient production of decorated cakes.
- Supervised and trained new decorators on proper cake decoration techniques.
- Assisted in developing an effective system for tracking client requests from initial contact through resolution.
- Developed strategies for improving capital utilization efficiency.
Loan Servicing Specialist
Tompkins Trust Company
Ithaca, NY
08.2014 - Current
- New loan setup; including setup of escrow accounts, ARM rate change information, insurance, property tax and mortgage insurance
- Review all escrow accounts for accuracy and ensure analysis reports are produced accurately
- Disburse payments of taxes, insurance and private mortgage insurance for escrow accounts
- Process customer loan payments
- Manage and supervise complicated reporting, remitting and reconciling activities
- Monitor, coordinate, renew and maintain loan payoffs, disbursements and demands
- Conduct detailed root cause analysis of client issues and problems
- Assist customers with phone inquiries
- Address emails and faxes from borrowers and attorneys, make appropriate updates/indexing to accounts
- Set up of ACH/AIT plans when authorizations are received
- Knowledge of commercial, consumer and real estate files
- Operating personal computer software including Microsoft Word, Microsoft Excel, navigating the internet, Bankway systems, Mortgage BOT LOS, Corelogic, Insurance Websites, ISView, OnBase systems, CITRIX and multiple Lotus Notes email accounts.
Price Accuracy Team Lead
Target
Ithaca, NY
12.2010 - 05.2014
- Led a team of up to 15 people by providing directions, instruction and guidance to achieve Target sales, service and presentation goals
- Responsible for annual reviews and coaching of team members by learning their strengths, weaknesses and motivations
- Quickly corrected discrepancies in pricing as needed
- Led a team that provided excellent service to Target guests, both face-to-face and by supporting all other teams
- Help to keep the Target brand experience consistent, positive and welcoming for guests
- Interviewed potential new team members
- Provided all training of new team members
- Managed the flow of day-to-day operations and prepared schedules to accommodate budgeted sales and workload
- Created reports to update company on the team's progress
- Cross trained to work in all areas of the store and to help out as needed.
Shift Supervisor
Aldi
Ithaca, NY
08.2003 - 02.2009
- Managed a grocery store with efficiency while maintaining and exceeding productivity goals
- Responsible for the supervisor of 10 employees during a shift
- Provided prompt and courteous customer service
- Stocked merchandise from store receiving to sales floor with merchandise weighing up to 70 lbs
- Operated and utilized equipment including electric and manual jacks
- Trained new and existing employees
- Completed store ordering, paperwork, bank deposits, payroll and scheduling
- Maintained a clean, efficient store while working under pressure and multi-tasking
- Served as store manager as needed.
Assistant Store Manager
Lupos
Binghamton, NY
08.1998 - 08.2003
- Assisted store manager in maintaining a productive clean deli and catering business
- Provided catering for over 50 community events, private parties, onsite cooking, and provided food and proper service to the customers in the restaurant
- Managed 6-10 employees during a shift
- Maintained inventory control and regular ordering to regulate the flow of products to ensure stock levels met holiday and daily needs
- Rotation of stock, monitored usage and storage to ensure efficiency, sanitation and security and to reduce waste
- Knowledge in using kitchen equipment such as a grill, salamander, broiler, griddle, deep fryer, flat-top range, pressure steamer, conventional oven, convention oven, food processor, blender, meat grinder, and food chopper
- Knowledge in food techniques such as dry cooking, moist cooking, baking, roasting, sautéing, stir-frying, shallow frying, and deep frying.
Customer Service Representative/Wage Verification/Payroll
Datrose, Inc./IBM
Endicott, NY
11.2000 - 10.2002
- Provided customer service for the payroll department of IBM employees
- Operated multiple phone lines and computer in a payroll call center to address questions and concerns for IBM employees
- Completed forms for IBM employees for wage garnishment, unemployment, job verification, stocks, bonds, and W-2 information
- Provided prompt and courteous customer service
- Issued payroll checks as well as stop payments.
Education
Bachelor of Science - Business, Economics And Management
SUNY Empire State College
Saratoga Springs, NY06-2019
Skills
- Business Management
- Marketing tactics
- Client Service
- Strategic project planning
- Business Development
- Profit and loss analysis
- Hiring and staffing
- Customer Relations
- Operations Management
- Verbal and written communication
- Financial Management
- Product branding
- Cash flow optimization
- Business Planning
- Business Administration
- Staff Management
- Employee Development
- Talent Development
Timeline
Bakery Owner
Laurabelle’s Bakery LLC
07.2019 - Current
Loan Servicing Specialist
Tompkins Trust Company
08.2014 - Current
Price Accuracy Team Lead
Target
12.2010 - 05.2014
Shift Supervisor
Aldi
08.2003 - 02.2009
Customer Service Representative/Wage Verification/Payroll
Datrose, Inc./IBM
11.2000 - 10.2002
Assistant Store Manager
Lupos
08.1998 - 08.2003
Bachelor of Science - Business, Economics And Management
SUNY Empire State College