Professional recruiter with strong track record of driving results and fostering team collaboration. Adept at full-cycle recruitment, talent sourcing, and relationship management. Known for flexibility and reliability in adapting to changing needs while maintaining high standards. Skilled in candidate assessment, negotiation, and strategic planning.
Overview
11
11
years of professional experience
Work History
Account Manager
Actalent
Western PA and West Virginia
11.2023 - Current
Build trusted, consultative relationships with clients to understand their business challenges and deliver tailored staffing solutions.
Collaborate with internal teams to develop and execute strategic plans that meet client needs and drive growth.
Manage assigned accounts, ensuring timely and effective communication with stakeholders and responding to inquiries and referrals promptly.
Identify and engage referral sources to generate leads and expand outreach efforts.
Track and evaluate referral performance to optimize engagement strategies.
Support intake and provider relations with documentation, site tours, and follow-up activities.
Contribute to marketing and community engagement initiatives to increase program awareness and advocacy.
Managed client accounts, ensuring satisfaction through effective communication and service delivery.
Developed strategic plans to enhance client engagement and retention efforts.
Recruiter
Actalent
Pittsburgh, PA
11.2022 - Current
Manage the entire recruitment process from job posting to onboarding
Serve as career advisor to consultants, helping design personalized career paths
Collaborate with hiring managers to understand staffing needs
Engage candidates via LinkedIn, social media, email, and texting
Advocate for consultants regarding pay, position, location, and flexibility
Ensure consultant engagement and satisfaction for long-term retention
Help consultants explore opportunities across industries and projects
Conduct regular check-ins to assess satisfaction and adjust career paths
Developed strategic talent acquisition strategies to align with organizational goals.
Conducted comprehensive candidate assessments to ensure cultural fit and skill alignment.
Owner Operator / Auto Transporter
Prince Auto Transport LLC
Bethel Park, PA
12.2020 - Current
Source and dispatch loads to multiple drivers daily
Transport vehicles safely across states
Manage accounting and payroll
Perform basic vehicle maintenance
Elite Call Center Representative / Supervisor
Allegheny Health Network
Pittsburgh, PA
09.2017 - 03.2021
Handled multi-line phone systems and processed medical service requests
Participated in special projects and campaigns
Referred patients to appropriate physicians or specialists
Maintained productivity and customer satisfaction
Managed and coached a team of 20
Interviewed and hired new employees
ID Management / ELL Administrator
IBEX Global
Pittsburgh, PA
08.2015 - 01.2018
Developed process controls and metrics for call center operations