Detail-oriented professional with a strong background in customer service and data analysis. Proven ability to streamline processes and deliver actionable insights that enhance decision-making and improve business satisfaction.
Overview
5
5
years of professional experience
Work History
Leasing Specialist
The Links on PGA Parkway
Frisco, Texas
06.2025 - Current
Conducted property tours highlighting amenities and available units, enhancing prospective residents' experience.
Coordinated move-in processes for new tenants, facilitating smooth transitions and positive first impressions.
Maintained accurate records of tenant applications and lease agreements in database systems.
Delivered exceptional customer service to current tenants and potential renters, fostering strong relationships throughout leasing process.
Data Analyst - Remote
American Association for Respiratory Care
Irving, Texas
11.2022 - 06.2025
Analyzed large datasets to identify trends, patterns and correlations for business insights.
Provided data-driven solutions to support decision making.
Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
Worked with internal teams to understand business needs and changing strategies.
Developed reports to support clinical decision-making for healthcare providers.
Office Manager
DNA Lab Reference Center
San Antonio, Texas
05.2021 - 10.2022
Managed daily office operations and ensured efficient workflow.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Implemented filing systems to streamline document retrieval processes.
Organized and maintained confidential patient records and laboratory documentation.
Social Media Manager / Executive Assistant at Intentional Lifestyle CreatorsSocial Media Manager / Executive Assistant at Intentional Lifestyle Creators