Tarsha George
Orlando
Summary
Cultivated exceptional customer service capabilities with an emphasis on accuracy and communication.,Facilitated problem-solving initiatives while maintaining a robust work ethic in a high-pressure setting.,Partnered with colleagues and clients to optimize the quality of service provided.
Overview
12
12
years of professional experience
1
1
Certification
Work History
After Care Counselor
Orange County Public School
- Current
- Supervising students in a safe, nurturing environment after regular school hours.
- Planning and leasing enriching activities.
- Ensuing snack and mealtime safety, managing behavior, and communicating with parents.
- Front Desk paperwork, answering phone lines, entering data in computer.
Caregiver
01.2024 - 01.2025
- Watching my child and other family members’ kids.
- Provided them with educational worksheets and activities.
- Took them to appointments when needed.
- Cooked lunch and supper before they were picked up.
Lab Assistant I
Advent Health
01.2023 - 01.2024
- Excellent analytical and strong laboratory skills. Review patients account on multiply computer systems.
- Schedule new patients over the phone and return patients appointments. In accordance with office guidelines.
- Effective communication and collaboration with laboratory team.
- Update or add insurance information.
- Answering over 80 phone calls and ordering tests.
- Communicate and function productively on an interdisciplinary team
- During work hours
- Read, write, speak, and understand the English language
Family Support Navigator
Community Coordinated Care for Children Inc.
01.2022 - 01.2023
- Answer incoming calls and make outbound calls, furnish information (as appropriate) to the public, redirect inquiries and completes call transfers as needed.
- Provide basic Child Care Resource and Referral services as needed.
- Assist clients that come to the office in person to apply for School Readiness, complete enrollment, or request transfers.
Customer Service Representative
Faneuil Orlando FL
01.2020 - 01.2022
- Answer 80-100 calls per day. Providing successful solutions in a polite manner.
- Creating sustainable value for each customer via phone or email.
- Claiming weeks in the system and opening new claims for each claimant.
- Mark S 4078168224
Clerk/ Supervisor Assistant
ABM Aviation Orlando FL
01.2015 - 01.2020
- Implementing office procedures, training coworkers, and updating databases.
- Answering inbound calls and making outbound calls daily, Transferring calls correctly.
- Preparing documents for staff, also processing orders.
Education
MHA - undefined
Strayer University
Orlando, FL07.2026
BBA/HCA - undefined
Strayer University
Orlando, FL01.2024
High School Diploma - undefined
Colonial High
Orlando, FL01.2004
Skills
- Typed at 35 wpm while proficient in Microsoft Office applications
- Facilitated effective communication and provided customer service support
- Demonstrated leadership through adaptability and time management skills
Certification
- Phlebotomy Certificate Southern Technical Institute
- Orlando FL | 2022
Training
- Southern Technical Institute
- Phlebotomy intern Orlando FL January 2023- February 2023
- Practical, hands-on experience with all varieties of venipuncture. Adhere to law, policies, procedures, rules and applications that govern and affect the institution including the fiscal rules of the Board of Education and the State of Florida.
Timeline
Caregiver
01.2024 - 01.2025
Lab Assistant I
Advent Health
01.2023 - 01.2024
Family Support Navigator
Community Coordinated Care for Children Inc.
01.2022 - 01.2023
Customer Service Representative
Faneuil Orlando FL
01.2020 - 01.2022
Clerk/ Supervisor Assistant
ABM Aviation Orlando FL
01.2015 - 01.2020
After Care Counselor
Orange County Public School
- Current
MHA - undefined
Strayer University
BBA/HCA - undefined
Strayer University
High School Diploma - undefined
Colonial High