Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Taruni Keshapally

Rolla,MO

Summary

Computer Science Master's graduate with expertise in data analytics. Demonstrated proficiency in SQL, Excel, Power BI, and Tableau for effective data visualization and reporting. Strong analytical and problem-solving abilities, driven by a passion to contribute to data-driven decision-making processes.

Overview

3
3
years of professional experience

Work History

IT System Support Analyst

Missouri University of Science and Technology
12.2023 - Current
  • Streamlined processes for troubleshooting and problem resolution, resulting in improved customer satisfaction.
  • Provided exceptional technical support for approximately 40 users, addressing user concerns efficiently and professionally.
  • Managed hardware and software inventory, ensuring timely updates and replacements as needed.
  • Configured hardware, devices, and software to set up work stations for more than 20 employees.

Intern

ADP
06.2021 - 10.2021
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various 3-5 software programs, increasing proficiency and expanding technical skill set.

Education

Master's - Computer Science

Missouri University of Science And Technology
Rolla, MO
12.2024

Bachelor's - Computer Science

Jawaharlal Nehru Technological University
Hyderabad,India
09.2022

Skills

  • SQL
  • Excel
  • Power BI
  • Tableau
  • Python
  • Data modeling
  • Data Visualization
  • Data Cleaning
  • Software Installation
  • Excel Functions
  • Data Analysis
  • Problem Resolution

Projects

Supply Chain Risk Analysis: 07/24

  • Designed a framework integrating IoT data and historical metrics, reducing risk identification time by 30%.
  • Processed over 10,000 data points using APIs and web scraping, achieving 95% accuracy.
  • Implemented predictive models, enhancing risk prediction accuracy by 25%.
  • Built an interactive Tableau dashboard.


Climate Impact on Agriculture: 03/24

  • Merged datasets from meteorological and agricultural sources to improve reliability and completeness.
  • Identified trends, including a 15% increase in yield variability correlating with temperature changes.
  • Utilized support vector regression to forecast crop yields, achieving a 20% improvement in accuracy.
  • Developed a dashboard for policymakers, contributing to three adaptive agricultural strategies.


Text Analysis on Customer Support Tickets: 12/23

  • Analyzed over 15,000 support tickets, uncovering major recurring issues and reducing resolution times by 20%.
  • Employed NLP techniques to improve sentiment classification accuracy by 30%.
  • Built machine learning models that cut manual ticket categorization time by 50%.
  • Designed visualizations that led to two new customer support strategies, enhancing overall satisfaction.


Online Advertising Campaign Analysis: 10/23

  • Automated data collection from Google Ads and Facebook Ads, improving efficiency by 40%.
  • Analyzed campaigns, resulting in a 15% increase in ROI through data-driven adjustments.
  • Developed a dashboard that increased actionable insights derived from campaign data by 25%.


Cryptocurrency Market Sentiment Analysis: 08/23

  • Analyzed over 100,000 tweets about cryptocurrencies, enhancing the sentiment analysis dataset.
  • Identified correlations between sentiment and price movements, achieving 80% accuracy in predictions.
  • Built LSTM models that improved price movement forecasts by 15%.
  • Created dynamic visualizations to aid traders in making informed decisions, enhancing trading strategy performance by 10%.

Timeline

IT System Support Analyst

Missouri University of Science and Technology
12.2023 - Current

Intern

ADP
06.2021 - 10.2021

Master's - Computer Science

Missouri University of Science And Technology

Bachelor's - Computer Science

Jawaharlal Nehru Technological University
Taruni Keshapally