Detail-oriented technician with over 7 years of hands-on technical service experience in large environments. Internal and external clients ranging from executives to end-users. Looking to provide exceptional customer service, a can-do attitude, and the ability to quickly learn and apply skills. Passport and Security Clearance as well.
Overview
11
11
years of professional experience
Work History
Field Service Technician
Deployed
04.2021 - Current
Perform general maintenance functions for electrical systems
Perform general maintenance functions for plumbing systems
Perform general maintenance functions for HVAC systems.
Perform general maintenance functions for temporary facilities, buildings and tented structures to include carpentry or similar repairs Install all above systems under guidance of licensed or trained supervisors
Perform grounds maintenance and limited site work tasks as needed
Perform equipment operation onsite as required (training will be provided)
Perform daily/scheduled maintenance checks and services on government equipment, company trucks and equipment
Operate site equipment to include but not limited to forklifts, tractors, work carts, yard maintenance equipment, skid steers (training will be provided)
Assist with maintenance of water and wastewater systems on project site
Repair company equipment as needed to maintain serviceable condition/
Coordinate service calls when required
Perform general administrative functions
Perform general laundry functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Cable Technician
Annistar from
01.2021 - Current
Installed, maintained, and repaired cable infrastructure
Performed maintenance on existing cabling systems
Tested newly installed or relocated cables according to company specifications
Identified and removing redundant cabling
Installed of televisions, routers and internet technology devices
Troubleshoot issues with cable network
Installed of cable support structures such as j-hooks, cable racks, and innerduct
Repaired cable poles and towers
Ensured all cables are neatly tied and bundled according to safety regulations
Field Service Representative
Drone Aviation Corp
06.2019 - 01.2021
For day to day operations consisting of:
Inflation and deflation of aerostat with helium gas
Mounting payloads and generator upkeep
Lubrication ,replacing tethers, replacing main batteries and other related activities
Fielding calls from other FSR’s, monitoring weather and environmental conditions
Use of voltmeter, schematics and troubleshooting guides
Lead Technician
CompuCom Inc
07.2018 - 11.2018
For their Wells Fargo Refresh project with responsibilities consisted of:
In charge of local technicians(2-4 techs) to commission and decommission PC’s in branch
Travel to several states: made travel plans of airlines, car, nightly, and expense reports
Removed, replaced, and updated existing servers, routers, and sometimes switches
Responsible for replacing and upgrades on peripherals and monitors inside of bank branches
Would contact Lead tech’s after work was completed to offer help if needed
Field Service Representative
EPS Inc
01.2017 - 06.2018
FSR) for the Iraqi Army for the 17M Aerostat and 84ft Raid Tower setup
Trained Army on the following:
Launch, recover, and maintain Aerostat and Tower on base
How to properly inflate and deflate balloon
How to use and maintain FLIR camera for surveillance of base perimeter
Properly calculate helium pressures for balloon up keep
Trained Army on how to use wenches and how to change the tether on the balloon
PGSS Operator
Technology & Supply Management LLC
Fairfax, United States
04.2014 - 01.2017
Weather surveillance for missions
Server installations, trouble shooting
PMS maintenance to include generators, mooring platform equipment
Site preparation, setup and removal
Fiber optic analysis, splicing and termination
Read and interpret engineering drawings
Fiber optic transmission systems, video distribution systems, and computer terminals trouble shooting and repair
Launch, recovery, and flight support of aerostat and its associated equipment, interpretation of surveillance systems products
Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications
Test equipment used in Trouble shooting: Fluke multi meters, OFL-280 Single mode OTDR used for testing fiber, FIS dual light source/power meter also used in testing fiber, Class 2 Laser light source, FSM 18S Fusion fiber optic splicer (clever)
Some PGST Raid Tower training while in Afghanistan
Identified and corrected performance issues
Entered commands and observed system function to verify correct operations and detect errors
Ensured proper installation of cables, operating systems and software
Referred major hardware and software problems and defective products to vendors or technicians for service
Escalated unresolved issues to appropriate level.
Technician
D Datacom
Rancho Cordova, United States
01.2013 - 01.2014
Running cabling of voice and data Installation of servers, switches, and routers installation of wireless access points installation of peripherals cable termination for ATM install VOIP phones
Travel 90% to various Wells Fargo banks install and decommission equipment, while taking inventory
Identified and corrected performance issues
Oversaw the daily performance of computer systems
Ensured proper installation of cables, operating systems and software
Referred major hardware and software problems and defective products to vendors or technicians for service
Trained users in the proper use of hardware or software
Evaluated and conducted technical and functional research and analysis
Escalated unresolved issues to appropriate level
Provided after-hours support for applications and project efforts when needed.
Education
Associate of Applied Science - Information Technology
Virginia College
Skills
Windows operating systems
Additional Information
Active Security Clearance
Timeline
Field Service Technician
Deployed
04.2021 - Current
Cable Technician
Annistar from
01.2021 - Current
Field Service Representative
Drone Aviation Corp
06.2019 - 01.2021
Lead Technician
CompuCom Inc
07.2018 - 11.2018
Field Service Representative
EPS Inc
01.2017 - 06.2018
PGSS Operator
Technology & Supply Management LLC
04.2014 - 01.2017
Technician
D Datacom
01.2013 - 01.2014
Associate of Applied Science - Information Technology