Taryn Carthers
Kennesaw,GA
Summary
Driven by a results-focused approach, expertise in customer engagement and sales training procedures was leveraged at Doodlebugz to enhance team performance and sales conversions. The tenure at LAZ Parking highlighted the ability to manage high-volume operations and improve safety measures, demonstrating a strong blend of leadership and communication skills.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Sales Associate Manager
Doodlebugz
08.2019 - Current
- Managed a team of approximately 8 sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Address customer inquiries and resolve any issues with professionalism and respect.
- Handle transactions accurately and efficiently while overcoming any obstacles with a persevering spirit.
- Managed approximately 15 calls, deliveries and online orders per day.
Parking Lot Supervisor
LAZ Parking
07.2022 - 10.2023
- Successfully managed multiple high-volume periods simultaneously without compromising on quality service or customer satisfaction levels.
- Evaluated employee performance regularly, identifying areas for improvement and providing constructive feedback.
- Reduced instances of unauthorized parking by enforcing strict adherence to rules and regulations.
- Provided exceptional customer service, resolving disputes or complaints in a professional manner.
- Enhanced safety measures for both vehicles and customers through effective traffic routes.
- Managed an efficient team of parking attendants, ensuring timely service and optimal space utilization.
- Managed a team of approximately 9 parking attendants to provide a safe and productive environment for employees and customers.
- I successfully ensured the safety and proper handling of over 100 vehicles of customers daily.
Education
Some College (No Degree) -
Kennesaw State University
Kennesaw, GA 08.2021 - 05.2022
High School Diploma -
Marietta High School
Marietta, GA05.2021
Skills
- Customer Engagement
- Sales training procedures
- Interpersonal Communication
- Safety Procedures
- Incident Reporting
- Policy Enforcement
- Customer Service
- Self-Motivated Work Ethic
Timeline
Parking Lot Supervisor
LAZ Parking
07.2022 - 10.2023
Some College (No Degree) -
Kennesaw State University
08.2021 - 05.2022
Sales Associate Manager
Doodlebugz
08.2019 - Current
High School Diploma -
Marietta High School
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