Customer-oriented great at building relationships. Strong work ethic, adaptability and desire to learn new skills. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable. Responsible and motivated to apply myself in the workplace.
Overview
2
2
years of professional experience
Work History
Receptionist
Legend Senior Living
Hutchinson, KS
01.2024 - Current
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for residents, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Verified visitors' for 3rd party service before allowing access to the building.
Mail distribution, and photocopying documents as requested.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Assisted with special projects assigned by management when required.
Prepared welcome packages for new residents containing relevant paperwork and other important details.
Provided excellent customer service at all times while interacting with both internal and external customers.
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Greeted and directed visitors to appropriate personnel and answered calls and emails daily.
Greeted visitors entering establishment to determine nature and purpose of visit.
Cashier
Kohls Department Store
Hutchinson, KS
11.2023 - 01.2024
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Processed returns and exchanges of merchandise in accordance with store policies.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Performed other duties as assigned by management.
Donut Decorator
Daylight Donuts of Hutchinson
Hutchinson, KS
02.2022 - 08.2023
Frosted and decorated donuts according to customer specifications.
Mixed icings, glazes, and other ingredients for use in decorating donuts.
Cleaned work surfaces and equipment between batches of donuts.
Baked fresh donuts daily using recipes provided by management.
Prepared fillings for jelly-filled donuts.
Stocked shelves with freshly baked donuts throughout the day.
Packaged completed orders for delivery or pickup by customers.
Maintained a safe working environment by following good hygiene practices.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.