Detail-oriented individual with experience in housekeeping and technical support. Skilled in effective communication, time management, and problem-solving. Committed to enhancing guest experiences and ensuring operational efficiency.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
Work History
Housekeeper
Lucky Star Casino
Watonga
06.2025 - Current
Maintained cleanliness of guest rooms and public areas throughout the casino.
Replenished supplies such as linens, toiletries, and cleaning products promptly.
Operated cleaning equipment including vacuums, floor scrubbers, and polishers effectively.
Assisted in laundry operations by sorting, washing, and folding linens efficiently.
Reported any damages or issues to management for timely resolution.
Used cleaning chemicals following proper guidelines.
Player's Club Representative
Lucky Star Casino
Watonga
11.2024 - 06.2025
Assisted guests with inquiries about player rewards and promotions.
Processed player applications for membership in the club.
Maintained accurate records of member transactions and interactions.
Communicated updates on club offerings to members effectively.
Resolved guest concerns and complaints with a positive approach.
Technician
Sugar Creek Casino
Hinton
07.2024 - 10.2024
Maintained gaming equipment and ensured proper functioning for customer satisfaction.
Assisted in troubleshooting technical issues with machines and systems.
Monitored gaming areas for compliance with safety and operational standards.