Dedicated accounts payable professional with solid background managing invoices, tracking expenses and updating vendor files. Trained in posting and processing payments with Dynamics AX 2012. Strong attention to detail with methodical approach to keeping accurate records.
Overview
11
11
years of professional experience
Work History
AP Specialist
Hoshizaki America, Inc.
Peachtree City, GA
02.2023 - Current
Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
Interfaced and responded to inquiries to correct accounts payable discrepancies.
Coded invoices and other records to maintain organized and accurate records.
Processed a high volume of vendor invoices and credit memos accurately and in a timely manner.
Reviewed accounts payable records, verified accuracy of invoices and prepared payments accordingly.
Researched discrepancies in accounts payable documents and communicated with vendors to resolve issues.
Worked with purchasing group to resolve purchase order matching issues.
Assistant Customer Service Manager
Publix Super Markets, Inc.
Newnan, GA
09.2012 - 11.2022
Resolved customer inquiries and complaints requiring management-level escalation.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Trained and mentored new team members to promote productivity, accuracy and friendly customer service.
Interviewed prospective employees and provided input to HR on hiring decisions.
Participated in regular meetings with senior management concerning strategic planning initiatives aimed at enhancing overall customer experience.
Generated KPI reports to track and improve metrics.
Education
BSBA - Accounting
Western Governors University
Salt Lake City, UT
08-2024
Associate of Applied Science - Business Management
West Georgia Technical College
La Grange, GA
09-2016
Skills
Invoice Processing
General Accounting
Payment Journals
Accounting Software Systems
Financial Research
General Ledger Accounting
Journal Entries
Expense Reports
Timeline
AP Specialist
Hoshizaki America, Inc.
02.2023 - Current
Assistant Customer Service Manager
Publix Super Markets, Inc.
09.2012 - 11.2022
BSBA - Accounting
Western Governors University
Associate of Applied Science - Business Management
West Georgia Technical College
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