Tasha Chase
Sanford
Summary
Accomplished professional with a diverse background in customer service, transaction management, and client relations. Demonstrates a commitment to operational excellence through effective processes and strategic negotiation, ensuring optimal client outcomes and satisfaction.
Overview
21
21
years of professional experience
Work History
Associate Broker
Better Homes and Garden Masiello Group
10.2021 - Current
- Surpassed sales targets by leveraging relationship management and negotiation skills
- Managed client portfolios to align with client goals and optimize satisfaction
- Negotiation and exceptional communication skills
- Highlighted skills in client relationship management
- Transaction management
- Conducted market research to inform strategic planning decisions
Billing/Coding Specialist
York County Community Action
Sanford
08.2021 - Current
- Processed claims for over 1000 patients monthly, facilitating timely reimbursements
- Reduced unpaid/denied claims by over 60%
- Oversaw billing operations for accuracy
- Resolved discrepancies to maintain compliance with industry regulations
- Patient account management
- Utilized spreadsheets for data analysis
Pre-Authorizations/Referral Specialist MaineHealth Cardiology
MaineHealth
Scarborough
10.2010 - 08.2021
- Hospital and Office Cardiology Pre-Authorization
- Hospital and Office Insurance Referrals
- Managed appeals for denied claims and secured reimbursements through peer-to-peer communications.
- Patient Financial Services
- Follow-Up Neurology, Pain Management, Anesthesia, Pediatrics, Internal Med, Sports Medicine, Orthopedics, Podiatry and General Surgery
- Epremis/Epic
- Account Receivable for all payers
- Analyzed billing reports to identify discrepancies and streamline processes
- Appeals
- Conducted provider credentialing and verified compliance with insurance requirements.
Operations Manager
Best Buy
Biddeford
10.2010 - 06.2012
- Managed cash operations for entire store, including deposits and daily reconciliations to ensure financial accuracy.
- Oversaw inventory processes for incoming and outgoing merchandise to maintain stock levels and support sales.
- Oversaw all aspects of office management, including scheduling and inventory control.
- Conducted interviews and facilitated training for new employees to enhance team integration.
- Coordinated employee schedules, managing time-off requests.
- Addressed and resolved MOD issues promptly to enhance customer service experience.
- Addressed all MOD issues at Customer Service and sales floor.
- Payroll Processing
Office Manager/Owner
All For Max Construction
Sanford
10.2005 - 03.2007
- Managed payment processing and billing operations, including payroll, to ensure timely and accurate financial transactions.
- Established and maintained organized company records for efficient access and compliance.
- Sourced and managed supplies and materials for job sites to ensure project readiness.
- Facilitated communication by promptly answering multi-line calls and relaying messages accurately.
- Executed faxing, photocopying, and filing tasks to maintain organized documentation.
Education
Professional Medical Coding -
Seacoast Career Schools
Sanford, ME01-2014
Associate Broker -
Real Estate Institute of New England
Augusta, MESkills
- Valid real estate license
- Proven ability to manage transactions
- Skill in property valuation
- Client development
- Client retention
- Negotiation techniques
- Exceptional communication skills
- Proficient with Excel
- Proficient with Microsoft Office
- Word processing
- Ability to prioritize
- Takes initiative
- Works independently
- Task focus
- Self-motivation
- Skilled at learning new concepts quickly
- Conflict resolution
Professional Certifications Licenses
- Associate Broker Real Estate License, Maine, BA928115, 01/01/21, Current
- Maine Reasonable Care and Diligence Core Course, CC580C100IT
- Property Management and Managing Risk, LL155C223CC
- Real Estate and Taxes, TX155C041CC
- Fair Housing, LL155C222CC
- HIPPA, Pearson Education, 01/01/14, Current
- Certified Professional Coder, American Association of Professional Coding
- Certified Professional Billing, American Association of Professional Coding
Timeline
Associate Broker
Better Homes and Garden Masiello Group
10.2021 - Current
Billing/Coding Specialist
York County Community Action
08.2021 - Current
Pre-Authorizations/Referral Specialist MaineHealth Cardiology
MaineHealth
10.2010 - 08.2021
Operations Manager
Best Buy
10.2010 - 06.2012
Office Manager/Owner
All For Max Construction
10.2005 - 03.2007
Professional Medical Coding -
Seacoast Career Schools
Associate Broker -
Real Estate Institute of New England