Tasha DeRuiter
Airbnb Host, Massage Therapist, Community Volunteer
Hanford,CA
Summary
Dependable candidate successful at managing multiple priorities with positive attitude. Offering excellent communication and good judgment.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Airbnb Host
Self Employed
Hagerman, Idaho
05.2021 - Current
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Booked large groups for bridal showers, retreats, family reunions and other events, providing best available room rates.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs and upgrades.
In Home Massage Therapist
Self Employed
Hanford, CA
01.2009 - Current
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Booked appointments, answered phones, greeted clients, handled payments.
- Worked with clients to ascertain medical history, potential issues and areas needing support.
- Advised clients on areas such as posture, at-home exercises and stretches.
- Assessed guest needs and identified muscle issues, medical conditions and contraindications before beginning session.
- Advised clients on lifestyle changes to improve alignment, posture and gait for better long-term wellness.
- Performed aroma therapies and specialized relaxation techniques.
- Prepared blends of plant-based oils to aid in massage through direct warming and aromatherapy.
CNA
Stonebridge Assisted Living
Hagerman, Idaho
01.2015 - 04.2017
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Education
Massage Therapist, Aromatherapist - Massage Therapy, Spa And Aromatherapy
Ashmead School of Massage
Seattle, WA 08.2003 - 08.2004
Skills
Reservations management
Guest experiences
Guest accommodations
Policy and procedure adherence
Attention to Detail
Maintenance and Repair
Problem-Solving
Interpersonal Communication
Flexible and Adaptable
Active Listening
Volunteer Work
Volunteer Careportal Team Leader, 2021 -Current
- Directly responds to requests for community needs
- Effectively communicates over the phone and text to complete requests
- Coordinates with the Health and Human Services and community to fulfill requests
- Schedules meetings and shopping trips
- Works with other team leaders to coordinate and fulfill requests
Volunteer School Fundraiser, Moms Club Leader (2016), 2012- Current
- Direct activities of staff and volunteers
- Prepare and maintain records and reports
- Recruit sponsors, participants or volunteers
- Establish and maintain relationships with agencies in the community
Timeline
Airbnb Host
Self Employed
05.2021 - Current
CNA
Stonebridge Assisted Living
01.2015 - 04.2017
In Home Massage Therapist
Self Employed
01.2009 - Current
Massage Therapist, Aromatherapist - Massage Therapy, Spa And Aromatherapy
Ashmead School of Massage
08.2003 - 08.2004