Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
Brooklyn Road Vet Clinic
Jackson, MI
02.2026 - Current
Assisted clients in scheduling appointments for veterinary services.
Provided information on pet care and clinic services to customers.
Handled phone inquiries and addressed client concerns promptly.
Processed payments and managed electronic health records efficiently.
Maintained cleanliness and organization of the reception area.
Collaborated with veterinary staff to ensure smooth operation of daily tasks.
Developed strong customer relationships to encourage repeat business.
Customer Service Cashier
Wags to Wiskers Pet Supply
Chelsea, Michigan
09.2014 - Current
Assisted customers with product selection and pet care advice.
Handled customer inquiries and resolved issues promptly.
Processed transactions accurately using point-of-sale systems.
Trained new cashiers on customer service protocols and register use.
Balanced cash drawers at the end of each shift.
Ordering / receiving
Customer Service Representative
Watford City Vet Clinic
Watford City, North Dakota
11.2013 - 06.2014
Assisted clients in scheduling appointments for veterinary services.
Provided information on pet care and clinic services to customers.
Handled phone inquiries and addressed client concerns promptly.
Maintained cleanliness and organization of the reception area.
Receptionist
Joy Dental Design
Watford City, North Dakota
08.2013 - 11.2013
Answered incoming calls, scheduled appointments, and confirmed patient visits.
Assisted patients with check-in and check-out procedures efficiently.
Managed patient scheduling and appointments using electronic health record systems.
Coordinated insurance verification and processed patient billing inquiries promptly.
Maintained organized patient records and ensured compliance with privacy regulations.
Created a welcoming environment for patients by providing exceptional customer service at all times.