Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tasha Ebersole

Brooklyn,MI

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

Brooklyn Road Vet Clinic
Jackson, MI
02.2026 - Current
  • Assisted clients in scheduling appointments for veterinary services.
  • Provided information on pet care and clinic services to customers.
  • Handled phone inquiries and addressed client concerns promptly.
  • Processed payments and managed electronic health records efficiently.
  • Maintained cleanliness and organization of the reception area.
  • Collaborated with veterinary staff to ensure smooth operation of daily tasks.
  • Developed strong customer relationships to encourage repeat business.

Customer Service Cashier

Wags to Wiskers Pet Supply
Chelsea, Michigan
09.2014 - Current
  • Assisted customers with product selection and pet care advice.
  • Handled customer inquiries and resolved issues promptly.
  • Processed transactions accurately using point-of-sale systems.
  • Trained new cashiers on customer service protocols and register use.
  • Balanced cash drawers at the end of each shift.
  • Ordering / receiving

Customer Service Representative

Watford City Vet Clinic
Watford City, North Dakota
11.2013 - 06.2014
  • Assisted clients in scheduling appointments for veterinary services.
  • Provided information on pet care and clinic services to customers.
  • Handled phone inquiries and addressed client concerns promptly.
  • Maintained cleanliness and organization of the reception area.

Receptionist

Joy Dental Design
Watford City, North Dakota
08.2013 - 11.2013
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Assisted patients with check-in and check-out procedures efficiently.
  • Managed patient scheduling and appointments using electronic health record systems.
  • Coordinated insurance verification and processed patient billing inquiries promptly.
  • Maintained organized patient records and ensured compliance with privacy regulations.
  • Created a welcoming environment for patients by providing exceptional customer service at all times.

Education

GED
Adrian, MI

Skills

  • Customer service
  • Call center procedures
  • Appointment scheduling
  • Payment processing
  • Electronic health records
  • Attention to detail
  • Empathy and patience
  • Multitasking and organization
  • Team collaboration

Timeline

Customer Service Representative

Brooklyn Road Vet Clinic
02.2026 - Current

Customer Service Cashier

Wags to Wiskers Pet Supply
09.2014 - Current

Customer Service Representative

Watford City Vet Clinic
11.2013 - 06.2014

Receptionist

Joy Dental Design
08.2013 - 11.2013

GED
Tasha Ebersole