Tasha Heinrich

• Partner with Talent Development Business Partner (TDBP) and Senior Inside Sales Manager in onboarding new hires.
• Training and Developing New Hires, 4-week training program.
• Trained and developed Interns, 11 Week program.
• Transition routes to new Inside Sales Consultants (ISC), including maintaining customer relationships and driving company and supplier initiatives.
• Shadow and evaluate ISC to provide data and coaching points for ISM and Directors to validate and coach to.
• Proficiency and deep working knowledge on all current digital enablement capabilities including SGWS Proof eCommerce, Compass, CRM functionality, Salesforce, SAP, and AS400.
• Analyzing Compass finding gaps and executing to resolve conflict.
• Strategizing and driving Supplier Goals
• Help Drive Consultants to exceed expectations on quarterly goals. Improving efficiency and productivity with sales teams.

• Followed up with existing customers to provide additional support and address concerns.
• Cultivated lasting rapport with key industry clients and helped meet customer objectives.
• Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
• Consulted over 400 accounts, increased sales.
• Consulted, LA, OK, and TN Markets.

• Developing & maintaining relationships
• Recruited, hired and trained staff in all aspects of daily operations
• Consistently created repeat business by ensuring outstanding guest satisfaction.
• Maintained budgets and profitable liquor costs. 30%
• Taking weekly inventory and ordering proper supplies.
• Negotiating with suppliers and other business aspects, Created and updated wine menu
• Promoting new ideas to increase profits
• Crafted special drink and cocktail menu items for seasonal offerings

• Strong communication skills/built connections/relationships with people from around world.
• Received several satisfied guest reviews, specifically mentioning my team
• Consistently used suggestive selling techniques.
• Personalized signature cocktails for menu
• Often worked High Volume and accomplished multiple duties at once, calm and productively.

• Handling inbound and outgoing calls
• Spanish Translator
• Filing for hearings & Closing Cases; Quick books/ billing, Data entry, faxing, filing, scanning, and other Administrative duties

Administrative Support, managed sales and organized transaction

• Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
• Qualifies buyers by understanding buyer's requirements and interests.
• Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing.
• Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
• Established strong relationship.