Tasha Johnson
Montgomery,TX
Summary
Seasoned Security Officer with background in maintaining safety and conducting regular patrols in high-traffic environments. Possess strong conflict resolution skills, surveillance expertise, and ability to respond effectively during crisis situations. Contributed significantly to reducing security risks in previous positions through proactive measures and clear communication strategies. Known for implementing comprehensive training procedures to strengthen team efficiency.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Security Officer
USA Patrol Division
Houston , TX
07.2023 - 06.2024
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Provided customer service assistance in resolving conflicts or disputes.
- Detected suspicious behavior and prevented illegal activity.
- Apprehended and removed trespassers from facility grounds.
- Provided friendly and professional assistance to employees, visitors and customers.
- Provided escort services as needed for visitors requiring special attention.
- Greeted visitors upon arrival at the facility and directed them accordingly.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Managed lost and found items, ensuring safe return to rightful owners.
- Observed individuals on foot or in vehicles entering the facility to determine their purpose of visit.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
Room Housekeeper
Hyatt Regency
Houston , TX
03.2022 - 07.2022
- Inspected furniture for damage or stains in between guest stays.
- Replenished guest room amenities such as drinking glasses, soaps, shampoos and lotions.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Removed dirty linens from beds and replaced them with clean sheets.
- Communicated with customers about requests for additional supplies or cleaning services.
- Cleaned and returned rooms to occupant-ready status to satisfaction of all clients.
- Documented lost and found items, ensuring their safe return to guests or proper storage.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Observed sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
- Provided excellent customer service at all times when interacting with guests.
- Used wheeled cart to carry linens, towels and cleaning supplies from room to room.
Restaurant Busser
Artistically Creative Cleaning
Houston, Texas
06.2021 - 06.2022
- Stocked service areas with supplies such as coffee, food, tableware, and linens.
- Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
- Organized bus cart and returned to side station after each use.
- Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Cleared, cleaned and sanitized booth and chair cushions and tables.
Janitor
Wendys Restaurant
Dallas, TX
08.2001 - 09.2002
- Performed landscaping tasks and removed litter to maintain grounds.
- Inspect buildings for safety hazards before beginning work assignments.
- Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Sweep, mop and vacuum floors of all areas.
- Maintained inventory of cleaning supplies and documented items requiring reorder.
Cook
Thurgood Marshall Elementary School
Plano, TX
08.1999 - 05.2000
- Educated employees by serving as nutrition resource to departmental and healthcare staff to enhance nutritional services.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Monitored stock levels of food items and ordered more when necessary.
- Received and stored food and supplies.
- Made meals in accordance with company standards and requirements.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Adhered to food safety standards when storing and preparing foods.
- Monitored temperatures of prepared food and cold-storage areas.
- Checked quality of food products to meet high standards.
- Followed established procedures and requirements for safe food handling, storage and service.
Education
GED -
South Oak Cliff High School
Dallas, TX02-1998
Skills
- Access control
- Incident reporting
- Surveillance monitoring
- Risk assessment
- Customer service
- Attention to detail
- Situational awareness
- Time management
- Team collaboration
Timeline
Security Officer
USA Patrol Division
07.2023 - 06.2024
Room Housekeeper
Hyatt Regency
03.2022 - 07.2022
Restaurant Busser
Artistically Creative Cleaning
06.2021 - 06.2022
Janitor
Wendys Restaurant
08.2001 - 09.2002
Cook
Thurgood Marshall Elementary School
08.1999 - 05.2000
GED -
South Oak Cliff High School