Tasha King
Philadelphia,Pa
Summary
Transitioned from direct care to customer care, utilizing strong interpersonal skills to improve client satisfaction. Demonstrated effective communication and prompt issue resolution abilities. Committed to ongoing professional development in customer service.
Overview
17
17
years of professional experience
Work History
BEHAVIORAL SUPPORT
PMCS
Philadelphia, PA
10.2023 - 06.2024
- Delivered one-on-one observation and supervision to second and third grade students with behavioral support needs.
- Implemented individualized treatment plans for students to enhance educational outcomes.
- Provided targeted one-on-one academic support to address learning challenges.
- Recorded students’ behaviors and interactions in school database for tracking purposes.
- Facilitated small group learning sessions to promote collaborative skills.
Behavioral Health Technician
RHD
Philadelphia, PA
11.2021 - 10.2023
- Implemented individualized treatment plans in home, school, and community settings.
- Logged daily progress notes in IBHS database to track patient development.
- Maintained regular communication with youth and family treatment teams for coordinated care.
- Collaborated with school staff to address youths' needs effectively.
- Reported observed behavioral changes to enhance treatment strategies.
- Assisted mobile therapist in conducting group therapy sessions to promote engagement.
- Utilized RHD’s electronic health record system, my Avatar, for efficient documentation.
Mental Health Worker
Behavior Wellness at girard
Philadelphia, PA
08.2014 - 07.2020
- Maintained electronic patient records for accurate documentation and retrieval.
- Administered CPR effectively during critical incidents.
- Facilitated psycho-educational and therapeutic group sessions to promote healing.
- Provided individualized support to patients, enhancing their recovery experience.
- Implemented de-escalation techniques and non-restraint interventions to ensure safety.
- Participated in treatment team meetings to collaboratively develop patient care strategies.
Therapeutic Residential Specialist
RHD
Philadelphia, PA
10.2007 - 11.2011
- Completed accurate, timely progress notes for adults with developmental disabilities.
- Administered medication to ensure adherence to treatment plans.
- Implemented de-escalation techniques and non-restraint interventions to promote safety.
- Provided individualized support to consumers to enhance daily living skills.
Education
Bachelor of Science - Psychology
Walden University
Minneapolis, MN05.2025
Associate of Applied Science - Psychology
Delaware County Community College
Media, PA05-2012
High School Diploma -
John Bartram High School
Philadelphia, PA01.2000
Skills
- Conflict resolution techniques
- Effective communication
- Clinical record keeping
- Non-restraint intervention methods
- Medication management
- Facilitation of therapeutic groups
- Data processing
- Digital record maintenance
Timeline
BEHAVIORAL SUPPORT
PMCS
10.2023 - 06.2024
Behavioral Health Technician
RHD
11.2021 - 10.2023
Mental Health Worker
Behavior Wellness at girard
08.2014 - 07.2020
Therapeutic Residential Specialist
RHD
10.2007 - 11.2011
Bachelor of Science - Psychology
Walden University
Associate of Applied Science - Psychology
Delaware County Community College
High School Diploma -
John Bartram High School
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