Tasha Lentini

• Supervised daily operations, ensuring compliance with safety and quality standards.
• Trained new team members on operational procedures and best practices.
• Conducted regular performance evaluations, providing constructive feedback to team members.
• Implemented staff scheduling improvements, increasing efficiency during peak hours.
• Collaborated with management to develop strategies for enhancing customer service experience.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
• Implemented cost-saving measures, significantly reducing operational expenses.
• Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
• Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Received Operations Supervisor of the year for our district in 2023.

• Taking calls and returning messages
• Track profit and loss/accounting
• File taxable receipts (gas, material and tools etc.)
• Site work tallying sheet counts
• Organizing tools and crews to perform the job.

Organizing and scheduling sub contractors by date and time.

Manage deliveries and billing

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Assisted customers with product inquiries and selections.
• Stocked shelves, ensuring optimal product display and organization.
• Handled inventory management, including restocking and tracking items.
• Supported promotional activities by setting up displays and signage.
• Helped with scheduling when Manager was not working.
• Learned Scan file, ensuring the ad prices were correct and the ones that need to come of sale were taken off.
• Ensured all prices were correct by test scanning daily.
• Ensured all displays had correct signage.
• Trained in receiving, Received vendors on a daily basis.
• Helped vendors retrieve their pallets using the fork lift to grab them out of the steel bays.

• Stocking shelves with new items or backstock items from backroom.
• Pleasantly greeted customers, assisted with products and answered any questions.
• Checked store shelves for proper cleaning and stock levels.

Managed inventory by rotating old stock and checking expiration dates.

• Handling boxes and breaking down cardboard for recycling or trash.
• Help shoppers find specific items in the store
• Help train new associates.

• Processed transactions accurately and efficiently using point-of-sale systems.
• Assisted customers with product inquiries and transactions, ensuring a positive shopping experience.
• Maintained cleanliness and organization of checkout area to enhance operational efficiency.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.